OWA 2007 first paragraph font different then the rest of the message

I have a couple of users experiencing this problem.   If the font size in OWA is set for example to 10, when they reply to an email it initially does not assign a font to the first paragraph.  The default font appears in the font toolbar when they begin typing the second paragraph.  So when the recipient receives the message, the first paragraph font doesn't match the font in the other paragraphs.  

Their default IE 8 font is Times New Roman and they cannot set the font size, while their default OWA font is Tahoma size 10.
The only information I have been able to find about this is in this link from Microsoft.  However, since they already had different fonts in IE and OWA, it doesn't apply to us.
Any ideas??
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

make sure the signature is not impacting this nor any email rules/formatting.
mtkaiserAuthor Commented:
I figured it out.  The computers that were experiencing the problem did not have the S/MIME control installed.  Once they installed it, the problem was fixed.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Anti-Virus Apps

From novice to tech pro — start learning today.