0200: Failure Fixed Disk 0

Hi experts,

I got a difficult one for you today. I got a VGN-TXN25N  VAIO Laptop with an 80GB 1.8" HDD!!! Please pay attention, NOT 2.5" but 1.8" HDD. I got the message 0200: Failure Fixed Disk 0 on the BIOS boot-up and after a lot of efforts to solve this problem, I decided replacing the HDD with a new one (120GB this time). Again the same problem persisted! I sent the laptop to a SONY Service center, the same service center that provided me with the new HDD and asked them to have a look at it. The technician there told me that the new HDD might have been faulty, contacted the manufacturer and got a new HDD to replace it. After the 2nd replacement the laptop worked fine (as I was told) and the technician installed back the Vista. I asked him to remove it (format it) cause I owned Windows 7 Ultimate and wanted to install them on my laptop. When I got the laptop back (with no additional charge since they told me it was their fault to provide me with a faulty HDD), the same error popped-up again as soon as I turned it on. If you go into BIOS (Phoenix) setup, you can see the HDD there but you can’t see it when you try to load Windows 7 (or even XP SP3). Let me indicate here that this HDD has a 4KB memory and is a PATA one (IDE). I don’t know if that tells you anything but as I was told, I shouldn’t mess with that memory (and I didn’t)! The DVD-RW which is connected on the same cable works fine. NO BIOS update from SONY's webpage and no drivers for the HDD since it's an IDE one. Any suggestions on how I should proceed?
LVL 4
thstephAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

edbedbCommented:
It is beeing picked up by the BIOS so the 1st thing I would do is get the diagnostic software from the drive mfg and check it.
0
David-HowardCommented:
Just a quick check but if your BIOS has a Compatibility setting for the harddrive, set it to that and boot. I've experienced quite a few Lenovo and Dell laptops that fail to load XP with the default BIOS setting when in AHCI mode.
0
nobusCommented:
you can use ubcd to run all diags : http://www.ultimatebootcd.com/
note that the error can come from the disk - (another bad one? - bad batch ?) or from the motherboard controller.
i would return it, since you still have warranty on the "repair"
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
Cloud Class® Course: SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

thstephAuthor Commented:
David-Howard: No compatibility settings in the BIOS for the HDD. Very simple one with almost nothing to enable or disable
nobus: I will try ubcd. It's most likely from the controller yet, it would show up on the ROM as well, wouldn't it?
edbedb: couldn't find any diagnostics from the mfg. we asked them and said they didn't have any
any more ideas guys?
0
edbedbCommented:
Often there will be an option to test the hard drive somewhere in the BIOS menu. In any case, using UBCD as nobus suggested will have it and many others.
I believe you got another bad hard drive or they got mixed up and put the original bad drive back in.
0
nobusCommented:
not sure what you mean with = , it would show up on the ROM as well ?
0
Jackie ManCommented:
If laptop still shows "0200: Failure Fixed Disk 0" now, it means that the new 120GB hard disk is already dead.
So, do not waste time on a dead hard disk, go back to SONY servcie centre and ask for a repair and let them load Vista on it and see whether it will boot successfully.
Then, run the laptop without switching off for at least 10 days to see whether its motherboard has the abilitty to burn the new hard disk into a dead one.
If the new hard disk survive, do a cloning of the new hard disk and do an in-place new install of Windows 7 and you shall be fine.
 
0
thstephAuthor Commented:
hmmmm ... easier said than done ... just a remind everyone; we're talking about a 1.8" HDD!!! NOT a 2.5"HDD. I leave in Cyprus and it took them a week to get me one overseas.
Nobus, shouldn't I expect to have a problem on the ROM as well?
Jackieman, I'm quite positive the HDD isn't dead! It shows up in the BIOS, it shows up on the boot menu of Windows 7 installation and you can even format it and play with it using Partition Wizard. Your suggestion though sounds quite reasonable. I might have done this if Sony Service Center wasn't 3 hrs drive away in another town. I might just do it this weekend, we'll see. Any other suggestions are very welcome
0
nobusCommented:
again : what rom are you talking about?
for testing the disk on anothe rPC, you can use an adapter :  http://www.cf2ide.nl/product_info.php?products_id=49

or this :  http://www.cooldrives.com/ide-ata-adapter-sata-hard-drive-adapter.html
0
Jackie ManCommented:
If you will go to Sony Service Center, ask them to replace the motherboard also.
I have a Vaio TZ series notebook before, and it frequently gave me BSOD or freeze or hang when I logon to Windows Vista. I asked SONY to replace the motherboard and all problems disappeared. Remember, your VAIO laptop is a super slim one of which all compenents are packed in a tiny enclousre and it is more likely to have defects from the motherboard than the hard disk.
So, I am pretty sure that it is either the motherboard or the 120Gb hard disk, or both which have hardware failure and there is no fix from the skills and knowledge of EE experts/
0
thstephAuthor Commented:
nobus: ok, I might get an adapter. either way it would be useful
jackieman: SONY International is asking for 250 Euro for a full service EXCEPT MB or LED Display. I didn't ask EE to find a solution. I'm a member here for years and my intention was to find answers not solutions! Answers that would eventually lead me to the solution. Maybe with something I could have done! Thank you anyway
0
Jackie ManCommented:
From my google search, it is a common problem of 1.8" HDD which is connected to the notebook by ZIF connectors.

Nearly all postings point out that if you connect the 1.8" HDD by USB adaptor, you can see the content inside the HDD but if you setup Windows 7 in it, you can see it during setup and when it finally boots up, an error of "0200: Failure Fixed Disk 0" will appear and there is no fix at all.
0
thstephAuthor Commented:
that's what I figured. Unfortunately my problem isn't the content of the HDD. I was about to format the disk either way. I just needed to reinstall the OS and a few days before doing so, I got this problem. I had Vista on and was determined to put 7 on.
0
thstephAuthor Commented:
Got no solution from your suggestion guys. Yet, I took it back to SONY S.S. for mobo replacement. They agreed to fix everything and not charge the HDD so they did the job with 130 Eu. Considering the size, capacity of the HDD and the DVD-RW that carries with it, I didn't want to lose the machine. Tnx for all the suggestions though
0
nobusCommented:
tx for the feedback.
i only don't understand why you can say : "Got no solution from your suggestion guys."  
when i posted :   >>> note that the error can come from the disk - (another bad one? - bad batch ?) or from the motherboard controller.
i would return it, since you still have warranty on the "repair"

which is apparently what you did !
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Laptops Notebooks

From novice to tech pro — start learning today.