Dell Power Edge 2650 Raid 5 Array Hard Drive Rebuild.

I have a Dell Power Edge 2650 that has a RAID 1 (OS) AND a RAID 5 (Data) Array with a Dell Perc 3/Di RAID controller.  One of the Hard drives went on the RAID 5 array and I need to rebuild it.  Does anyone have any documentation on how this should be done?
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GFCUAsked:
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malraffCommented:
i take it you have no warranty as dell will walk you through this?
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malraffCommented:
go into the PERC BIOS when booting using CTRL-A - i think, then go into Manage Containers add the unallocated disc to the array and build - sorry thats just from memory!

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PowerEdgeTechIT ConsultantCommented:
You may consider testing the drive first to see if it is bad/worth rebuilding.  To rebuild ... If you have Server Administrator installed, go to Storage>PERC 3/Di>Backplane/Connector>Physical Drives.  In the drop-down menu for that drive, you should have the option to Rebuild (do NOT force online!).  If you do not have that option or that option fails, then your drive may be bad.  If you have Array Manager installed, then you can bullet down to the failed disk, right-click, and Rebuild.  Alternatively, you could reseat the drive while the server is running which should begin an automatic rebuild.

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PowerEdgeTechIT ConsultantCommented:
In warranty or not, if in the States or Canada, Dell support will assist you.  8008228965.
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bbnp2006Commented:
This is a good discussion on same scenario. Hope it will shine some lights:
how to replace a RAID 5 drive that is failing
http://arstechnica.com/civis/viewtopic.php?f=11&t=238787

Good luck!
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GFCUAuthor Commented:
I ended up talking to dell and they said to shut down the server and pull out all of the drives.  Then they said to plug in only the new drive.  They then said to initialize that drive.  (They have you pull out the other drives so that you do not initalize the wrong drive and lose all your data.)  After I hung up I thought of the question - Do I have to format this drive first?  If so - what is the best way to do this in this scenario?  

After that is complete they said to boot up the server and plug in the new drive and it should automatically rebuild the drive.

Is there anything I should do after that?  How should I verify that the drive is rebuilt and ran successfully?
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malraffCommented:
no need to format
not really anything else to do, download server manager and i think you should see your discs in there in what ever formation , or just boot into the raid manager before windows loads and you will also see all your discs
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GFCUAuthor Commented:
Are you referring to Dell Open Manage for the server manager?
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PowerEdgeTechIT ConsultantCommented:
Yes I'm sure he is.

If you don't already have it installed, you can get it from here ...

ftp://ftp.dell.com/sysman/OM_5.5.0_ManNode_A00.exe

Download and run to extract files, then run C:\Openmanage\windows\setup.exe.  Choose Custom install and make sure Storage Management (and all sub-features) is installed.

If you already have Array Manager installed, then first run C:\Openmanage\support\OMClean\OMClean.exe to remove Array Manager.
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GFCUAuthor Commented:
I had a older version of this software installed without the array manager portion so a while back I attempted to install the array manager.  Well since my version was so old (like version 1.something) it said that it wasn't going to work.  Since then I have removed the old version and downloaded version 5.5.0.  When running the install it does a prereq scan and is says the following (in the attachment).

server-prereq.docx
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GFCUAuthor Commented:
Will the Dell Online Diagnostics tell me anything about the RAID array?
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PowerEdgeTechIT ConsultantCommented:
If your firmware is very out of date, you might need an older version than 5.5 ... here is 4.5.

http://support.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R108443&SystemID=PWE_PNT_P3C_2550&servicetag=&os=WNET&osl=en&deviceid=2331&devlib=0&typecnt=0&vercnt=13&catid=-1&impid=-1&formatcnt=0&libid=36&typeid=-1&dateid=-1&formatid=-1&source=-1&fileid=143370

Online Diagnostics will not tell you anything about the array ... only the individual disks that make up the array.
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GFCUAuthor Commented:
I ended up downloading version 5.5 (the one from your link) and it did the prereq scan.  The results are attached.  

When opening server administrator it says: No storage controllers detected.  
server-prereq-2-.docx
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malraffCommented:
why cant u simply boot into the raid controller before windows loads?
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GFCUAuthor Commented:
Well, I could.  For sanity reasons I just wanted to have the functionality of viewing the array the next morning and monitor the health of the drive and it's functionality.  I can't do that during operation hours.  That's okay though, I just thought there might be a quick fix for this.  Maybe that's a problem for a different thread.........
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malraffCommented:
you should speak to dell again, they are generally more than happy to help

it seems maybe you need to update bios/firmware etc  as mentioned above to allow extra management features, as i used to use dell open manager on 2600's i think they where and it would tell me all. you can configure it to email alerts on all sorts of stuff such as drives issues, memory, heat etc etc
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malraffCommented:
check out spice works as well, it has a pretty decent management features and all sorts of reporting capabilities as well, cant remember if it will go into raid setup or not tho! plus its free!!
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GFCUAuthor Commented:
i never got the server manager working - but the raid is restored.  dell helped with this.
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