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Cannot Access windows 2003 server via UNC from a windows 7 workstation

I recently installed a windows 7 pro workstation connected to a windows 2003 domain for a user.
I have a share on a windows 2003 member server that this user and his department has access to.  
The user was able to access the share without any problems until this past Monday.  When he came in he was  locked out from the domain.  After he was unblocked he was unable to access the share.
Everyone in his department has windows 7 pro and can access this share from their workstation.
this user cannot access the share from his workstation.  He gets an error stating that he does not have permission to access the resource on the server.

If he logs in to any of the other workstations, he can access the share.  

I tried removing the computer from the domain and then rejoin the computer to the domain.
I tried giving more rights on the network and to the share in question - this did not work.
It does not seem that it is domain account.

Do i have to recreate his profile on his windows 7 workstation?????????



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hgarciatx
Asked:
hgarciatx
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1 Solution
 
hgarciatxAuthor Commented:
sorry forgot to add that he gets the error if tries \\servername.  If he does it by IP he can see the share but it is extremely slow and any file or shortcut he accesses is slow and eventually stops responding.....

I verified the DNS setting on his computer and he is able to resolve IP to name and name to IP.

Thanks
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JohnLoCommented:
if you log in as admin in the workstation can you access the shares fast?
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hgarciatxAuthor Commented:
JohnLo, yes if I log in as anyone else or domain admin, I can acess the shares.

If I login as the local admin, it will prompt me for a domain username account and if I use that user's account information it will then give me fast access to the shares.

Thanks
HG
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sysops6Commented:
Hi

What happens if they try the fully qualified domain name i.e. \\servername.domainname.com?

If it works or speeds up the process then you may want to check their dns suffixes settings in TCP/IP Properties.

Also is there any possibility that they have cached an old password when trying to access the share?

try running the command "runDll32.exe keymgr.dll,KRShowKeyMgr" on the workstation under their profile. This will bring up the cached passwords dialog box.

Hope this helps.
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sysops6Commented:
Just had more of a think about your question and  you may want to look at your logs for the account being locked out.

This will tell you which workstation locked his account out which will help narrow down your troubleshooting.

Look for event ID 644 ion the security logs of the domain controller that he usually hits when logging in.

Hope this helps.
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patilsudarshanCommented:
Can you try to re-create user profile on that same machine?
First you can remove that user profile from workstation 7 and recreate it again (After remove the user profile reboot the server and just login by user)
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JohnLoCommented:
Have you thought about removing his profile and logging in like that?
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patilsudarshanCommented:
Yes, but after remove the profile, reboot the machine and logging to that same user.
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JohnLoCommented:
statement? or quetion to that last post?
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patilsudarshanCommented:
statement
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hgarciatxAuthor Commented:
Dear Sysops6,

How do I clear the password Cache?

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hgarciatxAuthor Commented:
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