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Microsoft Office Compatibility Pack on MS Server 2008 with Office 2003 - does not work? Alternative solution?


We have a Citrix server on a MS 2008 server, which, among other things, offers Office 2003 to the citrix clients.
Now, we want our clients to be able to open docx documents, and have therefore installed the Microsoft Office Compatibility Pack (http://office.microsoft.com/en-us/word/HA100444731033.aspx) on the server. It just does not work (the office 2003 is fully updated). Word, for an example, cannot open or save docx documents, it just posts a brief error message saying that it could not open the document.

On the MS download page, MS 2008 server isnt listed under supported operating systems, which may be why it does not work?

So is there a workaround on this? Or a possible alternative, which doesent include fixing on the client side?

Thanks alot!
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1 Solution
Shreedhar EtteCommented:

Does your office 2003 has been updated with Service Pack3?

databoksAuthor Commented:
Yes, it has been updated with SP3.
Shreedhar EtteCommented:
Install the SP2 of the Microsoft Office Compatibility Pack and see

Download link:
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databoksAuthor Commented:
Thanks for your answer.
It had no effect installing the SP2 MOC Pack :(
databoksAuthor Commented:
Does anybody know if the Microsoft Office Compatibility Pack will run on a 2008 R2 server in the first place?
I had the same problem and found this solution on the technet forum:
- Go to this folder: C:\Program Files\Microsoft Office\Office12
 (or C:\Program Files (x86)\Microsoft Office\Office12 for x64 servers)
- Rightclick on the following executables and click the compatibility tab:
 - excelcnv.exe
 - moc.exe
 - oice.exe
 - ppcnvcom.exe
 - wordconv.exe
- Click on the change settings for all users button and enable the "run this program in compatibility mode for WIndows XP SP2"

Should work now for all TS users!

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