Microsoft Office Compatibility Pack on MS Server 2008 with Office 2003 - does not work? Alternative solution?


We have a Citrix server on a MS 2008 server, which, among other things, offers Office 2003 to the citrix clients.
Now, we want our clients to be able to open docx documents, and have therefore installed the Microsoft Office Compatibility Pack ( on the server. It just does not work (the office 2003 is fully updated). Word, for an example, cannot open or save docx documents, it just posts a brief error message saying that it could not open the document.

On the MS download page, MS 2008 server isnt listed under supported operating systems, which may be why it does not work?

So is there a workaround on this? Or a possible alternative, which doesent include fixing on the client side?

Thanks alot!
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Shreedhar EtteCommented:

Does your office 2003 has been updated with Service Pack3?

databoksAuthor Commented:
Yes, it has been updated with SP3.
Shreedhar EtteCommented:
Install the SP2 of the Microsoft Office Compatibility Pack and see

Download link:
The Ultimate Tool Kit for Technolgy Solution Provi

Broken down into practical pointers and step-by-step instructions, the IT Service Excellence Tool Kit delivers expert advice for technology solution providers. Get your free copy for valuable how-to assets including sample agreements, checklists, flowcharts, and more!

databoksAuthor Commented:
Thanks for your answer.
It had no effect installing the SP2 MOC Pack :(
databoksAuthor Commented:
Does anybody know if the Microsoft Office Compatibility Pack will run on a 2008 R2 server in the first place?
I had the same problem and found this solution on the technet forum:
- Go to this folder: C:\Program Files\Microsoft Office\Office12
 (or C:\Program Files (x86)\Microsoft Office\Office12 for x64 servers)
- Rightclick on the following executables and click the compatibility tab:
 - excelcnv.exe
 - moc.exe
 - oice.exe
 - ppcnvcom.exe
 - wordconv.exe
- Click on the change settings for all users button and enable the "run this program in compatibility mode for WIndows XP SP2"

Should work now for all TS users!

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Microsoft Legacy OS

From novice to tech pro — start learning today.