many clients connected to the open VPN obtain an IP address, but once they connect to Outlook and a connection is made with Exchange, they sometimes loose their ip address. Their adapter keeps searching for an IP address. I am not completly sure if this only happens when Outlook is initiated, but users usually only connect to the VPN to access email Outlook.
I dont know too much about openvpn, but I looked in the config file and noticed that openvpn is handing out IP addresses, not our internal DHCP server.
Remember this is very random, I will get 1 user a day having this issue out of about 25 users who use VPN.
I can post my config file if needed.
Thanks in advance