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Outlook 2002 shows url instead of picture

Hi

I have just completed installing a new MS SBS 2008 running Exchange 2007.

The client machines vary from Win XP, Vista and Win 7.
Outlook ranges from XP, 2003 and 2007.

1 of the users has 2 workstations in 2 different locations connected to the domain. MS Windows XP running Office XP.

When he receives mail containing pictures (as in newsletters) he only get’s the URLs.

All other machines on the network receive newsletter pictures fine.

The 1 machine is an old install and added to the domain while the other machine has been reloaded prior to adding to the domain.
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Deon-YCG
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Deon-YCG
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1 Solution
 
LingerLongerCommented:
Have you tried different display formats, i.e, HTML vs. Rich Text?
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Deon-YCGAuthor Commented:

Hi

Thanks for the prompt response. How do you change how mails are viewed - I understand how to change when sending but not when viewing received mail.
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ashishkpandeyCommented:
Outlook 2002 has ended it mainfame and is in extended support. If you already have upgraded server 2008 and Exchange 2007, then why not upgrade the cleints.

There is some issues with Outlook 2002 connecting to Exchange 2007 as Outlook 2002 is legacy client.
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Deon-YCGAuthor Commented:
My client will not upgrade Office as he is comfortable using XP. There are other Outlook 2002 clients without any problems. This is only hannening to 1 user on both client machines assigned to him.
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ashishkpandeyCommented:
Create a new windows profile for the user. that should resolve the issue then
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Deon-YCGAuthor Commented:
I convinced my client to upgrade to Outlook 2003. The problem still exists even though I deleted and created a new profile.
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Deon-YCGAuthor Commented:
After upgrading Outlook to 2003 and doing all MS updates the problem seems to have sorted itself out.
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