I am trying to understand different methods of connecting to live@edu and I want to use Microsoft Outlook and not IMAP or POP. Similarly, if I need to connect to multiple user accounts for maintenance I would like to do it similar to what we do with a regular Exchange server. With a regular Exchange server you give an admin user receive-as permissions on the mailbox database. Can you do something similar to this with live@edu since it is really based upon Microsoft Exchange? If so, how? I would like to be able to do maintenance on people's accounts without having to know the password for all accounts and only use the admin credentials to access their account data with Outlook.