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Rove Mobile Admin client Java Error when attempting to connect to server

Getting error when attempting to connect to Rove server via Rove Mobile Admin version 4.2.6075 on Blackberry 9700 OS (app version) 5.0.0.586. Error in question is "Unknown error java.lang.RuntimeException: pushModalScreen called by a non-event thread". Downloaded the client off of the company's server. Attempted running latest version of Rove Mobile Admin client which I downloaded off of Blackberry App World, however that gave me an error saying that the client version did not match with the server version. Have also attempted a re-install as well as a battery pull.
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Gary CutriData & Communications SpecialistCommented:
Hi, it appears that the required client isn't compatible with your device.  I recommend that you contact Rove Mobile Support:

http://www.roveit.com/support/
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OPT ExpertAuthor Commented:
I have submitted a trouble ticket with Rove Technical Support.
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OPT ExpertAuthor Commented:
Rove support has replied that upgrading the software on the server and all the clients will resolve the issue. We have done so, and the issue has been resolved.
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