An ex memebr of staff was allowed to take their laptop with them. This had a domain profile which he has continued to use since he left. Within this profile he had a "Z" drive set up which was mapped to his user area on the domain server and was set up as an offline folder. Within this profile he also had his outlook profile with all his emails, as well as a new email account he set up after leaving.
This afternoon his laptop went into screen saver mode whilst he was away for an hour or so and he cannot log back on. The ability to select the domain (rather than the machine name) from the "log into" part of the login prompt has gone.
He has asked me if I can sort this out and I was planning to copy all his domain profile settings into a new local profile with the same name, which we have set up. I appreciate this is a bit of a brute force way to do this but the results of googling the various techniques on how to copy a domain profile to a local profile all seem to point to this.
But what of his offline files? Presumably they will be lost.
Is there a way of ressucuitating his domain profile and thus extracting all the files out of the offline folder? and at the same time is there a better way to flip his domain profile into a local profile?
Any thoughts etc gratefully accepted.