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Can the Sun Storage 7410 be backed up by Symantec Backup Exec 2010 via NDMP?

I am running Symantec Backup Exec 2010 on a Windows 2008 R2 server.  I am trying to back up our Sun Storage 7410 storage array to tape via this software.  I have already successfully configured a much older EMC Celerra storage device to be backed up via NDMP but now I need our Sun Storage 7410 device to be backed up as well.  When I try to add the device as an NDMP device, the software is reports that "The Requested operation is not supported."  I am trying to authenticate the backup server using the root account.  We have purchased 2 NDMP licenses for Symantec Backup Exec to make this possible.  I would like to be able to back up our Sun Storage device via NDMP using Symantec Backup Exec and a tape robot.  Any help would be appreciated, thank you!
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