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Backup Exec System recovery 2010 BSOD storport.sys

I backed up our SBS 2003 box using BESR 2010 today.  No issues with backing the server up, it completed succesfuly.

I ran a test restore to different hardware and it completed (using the boot up CD) however upon first boot when it was doing the drivers, etc as it normally does it BSOD'd.

storport.sys
0xc0000005

Then upon reboot it came up with the dialog boxes to enter server name, license key, etc.  I didnt want to rename - and then it BSOD'd anyways.

What can I do to restore this and why am I getting this BSOD.  

I have been running tests and this is the first one of three that I couldnt restore w/o any issues.

Please help.



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jeremycushing
Asked:
jeremycushing
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1 Solution
 
jeremycushingAuthor Commented:
If I had more time today I would test restore to a 500 gig sata on the mobo.

Right now it went directly on the Adaptec RAID.  Maybe this is it?

Looking forward to your thoughts.

Thanks
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Paul SolovyovskySenior IT AdvisorCommented:
Before you do the restore get the drivers for the Adaptec raid on a CD and install them when you boot the BESR disk.  

You can also expedite the restore by restoring only the C drive and then mounting the data drive as a drive letter from the image or restoring from the OS (if it's on a USB drive for instance)
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jeremycushingAuthor Commented:
I install the raid drivers when it prompts me during the restore process.

I am leaving this server home but I am going to test restoring to another server at home.  This one without the adaptec raid. Just to a 500 gig on the mobo.

I will be able to determine if it is a something related to the array or the sbs image.

I restored two server 2003 in the same manner w/o any issues.

thanks!
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Paul SolovyovskySenior IT AdvisorCommented:
For this type of troubleshooting you can do just the system drive to save time, since if it works the data volume is a piece of cake
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jeremycushingAuthor Commented:
I restored to a different system perfectly.

Leads me to believe it is the array driver on the first destination server.

I will test further and update.

Thanks.
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Paul SolovyovskySenior IT AdvisorCommented:
That's correct, probably be a good idea to download the latest driver from the company's website and load after loading up the BESR restore CD
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jeremycushingAuthor Commented:
Just trying another server 03 and will bring it to the shop tomorrow to test out some different drivers etc.

I will update.

Thanks
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