HPAll in One Install

I am trying to install the HP software for my 7310 on my new Windows 7 PC.  It goes all the way to the end, "Configuring Product", and then the installation fails.  The error says that it fails on the file "hpzsetup.exe".  Anyone found a work around for this, or am I stuck with another HP driver dud?
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JohnBusiness Consultant (Owner)Commented:
Driver support listed is only up to XP. I would contact HP support to see if they issued another more up-to-date driver.

Another approach is to go to Printers -> Add A Printer. In Windows 7 not all print drivers were loaded by default. Click on Windows Update instead of Have Disk and download all the current drivers. HP L7300 Series is listed there (it is on my Windows 7 machine). Try that.

If both approaches above fail, then you may indeed have a dud. Not the first HP or Canon driver that the vendors have refused to update for Windows 7. ... Thinkpads_User
try installing it in compatibility mode !
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>>>>>Your 32bit drivers here

Should have said Your  win7 32bit drivers here.

Also, your win7 64 bit drivers here.

hpzsetup.exe has been known to set off false positives with some virus software, especially in 64 bit installs.
Disable your virus during drivers install.
tmckinney01Author Commented:
HP has published drivers for this device and Windows 7, which I downloades directly from their website.  I tried installing in comapatibility mode, both XP and Vista, both failed as well.  I even uninstalled my antivirus completely and tried to install...still failed on that hpzsetup.exe.  

I can see theprinter just fine, the software will just not install.  Not Terribly uncommon for HP.  

I am going to bring this one to the dump and get a Dell.
Clean out your system of all temp files etc, disk cleanup, as well as all your install files of the printer.
Also empty C:/swsetup if you have one. Remove all instances of the printer. Unplug printer and reboot.
Start clean and from scratch.
Download the driver and software package for win7. Do NOT install in compatibility mode.
DO install in cmd mode. Follow directions and plug in printer only when prompted.
Get latest windows updates.
tmckinney01Author Commented:
centerv - what do you mean by "install in cmd mode"?  Also, the printer is not attached directly to the PC, it is connected via ethernet, does that make any difference?
Right click on exe and choose Run as Admin and install from there.

Ethernet? connected to router, print server? Network?  Horse of a different color.
Follow hp directions for network install. Should be part of documentation.
If you're not familiar with networks it can be daunting. Take your time.
Here a couple links for you to use. Remember all pc on the network need to have drivers installed to use that printer.
It may be easier for you to install printer on one pc w/ usb and get it working properly. Then install in the printer on the network.



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tmckinney01Author Commented:
Thanks Centerv, I got it installed.  It looks like cleaning out all the caches did the trick.
Great. Thanks for feedback.
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