Wireless problems

Toshiba Satellite Pro L10 PSL15E

I've been to http://uk.computers.toshiba-europe.com and got the wireless lan drivers and the card manager drivers. The latter doesn't run when clicked on.

There seems to be no sign of any wireless connectivity whatsoever.

btw, i've just flashed the bios with the latest update
LVL 87
CEHJAsked:
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Mr_GrumpyCommented:
Assuming that the wireless is enabled.....

Is the wireless card showing in the Device manager as enabled? If so then your card may have failed. You can buy & install a replacement wireless card, or probably the easier option is to buy a Wireless USB dongle.
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edbedbCommented:
I would 1st try removing the manager and use the standard Windows wireless manager.
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CEHJAuthor Commented:
>>Assuming that the wireless is enabled.....

Well you could be onto something there. It's not my laptop and sometimes they have devilish buttons and/or function keys to disable devices.

Background: all this is after installing fresh, old copy of XP Pro

I've uninstalled the Wireless Manager, leaving the driver.

This is a shot of Device Manager, followed by what Everest has to say about it
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RohitBagchiCommented:
Sure you haven't accidentally turned the hardware switch for the WiFi on the laptop off? Its happened to many people I have interacted with in the past on Toshiba laptops.

With that switched flicked off, the rest of the system doesnt even know there is a WiFi adapter installed and as such, no drivers can be installed and similarly, no problems are reported.

RB
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CEHJAuthor Commented:
Hmm, that didn't work - trying again...
dev-man.jpg
everest-pci-info.jpg
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CEHJAuthor Commented:
This is a better Everest shot (device in bottom right pane)
everest-pci-info2.jpg
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edbedbCommented:
In Device Manager, open that flagged network controler. What is the error?
Then select the "Details" tab
Use Ctrl+c to copy the device instance ID string.
Then paste it (Ctrl+v) in your reply.
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CEHJAuthor Commented:
The error is

>>
The drivers for this device are not installed. (Code 28)

To reinstall the drivers for this device, click Reinstall Driver.
>>

id =

PCI\VEN_8086&DEV_4220&SUBSYS_27418086&REV_05\4&16793A72&0&20F0
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edbedbCommented:
The driver you need is here.
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=18404&lang=eng
I would uninstall the other driver and connection manager before install this one.
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CEHJAuthor Commented:
>>The driver you need is here.

That's the one - thanks. I wonder why Toshiba appears to have the wrong driver?

Can you show me how you get the correct details from the device string?
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edbedbCommented:
I use the PCI/VEN ID and the DEV ID and look it up here:
http://www.pcidatabase.com/ 
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CEHJAuthor Commented:
Thanks. And thanks for PCI db info - very useful.

Why Windows itself can't do this, i don't know - so much for driver searches
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Windows XP

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