[Webinar] Streamline your web hosting managementRegister Today

x
?
Solved

Joomla v 1.5.9, New Super Admin Account

Posted on 2010-04-10
13
Medium Priority
?
510 Views
Last Modified: 2013-11-25
I have a relative who is working with Joomla v 1.5.9, he's run into an issue when trying to save the uploaded media. It doesn't display. He feels it has to do with a security, blacklist issue within Joomla pertaining certain HTML.  Apparently his predecessor had the only Super Admin account and when she left she deleted it. He would like to work around the issue with saving the upload if possible but if there is a way to create a new Super Admin account from an Admin Account perhaps that might be better.
0
Comment
Question by:JeTopete
  • 8
  • 5
13 Comments
 
LVL 27

Accepted Solution

by:
lenamtl earned 2000 total points
ID: 30519839
Hi,

I think this FAQ will help you to add a super Admin or recover a super admin password.

http://docs.joomla.org/How_do_you_recover_your_admin_password%3F
0
 

Author Comment

by:JeTopete
ID: 30521600
Thanks this is perfect because I think overall getting a Super Admin account would be the desired fix. I'll get back with the results.
0
 

Author Comment

by:JeTopete
ID: 31768901
I wanted to follow up with the question and the link provided. My Cousin did find the link helpful but he cannot figure out where or how to access the files referenced. Apparently the way his office uses it, as a web based front end application, he doesn't have access to the files or isn't aware of where they are stored as they are not local or on their servers.

Any idea of what I can tell him?
0
Never miss a deadline with monday.com

The revolutionary project management tool is here!   Plan visually with a single glance and make sure your projects get done.

 
LVL 27

Expert Comment

by:lenamtl
ID: 31776710
Hi,

He will need access to the files and the database of course.

First ask him to check the url IP address (the address his Joomla site) and ask the IT person to find out where is the server and how the application was set. Then he will need ftp access or admin access to the installation directory.

If the ip adress is 127.0.0.1 or localhost it's mean the application is local on his computer, if so he will need to find out where is the Apache root folder is ... depending how the webserver is set.

On windows, this can be in C:/program files/Apache2/htdocs

if not check if a webserver kit is existing:

Easyphp / www folder is the root folder

Wamp or Xamp are other webserver kit.

For the database he will need to know where the Database is set.
If you found the Joomla files this will be easy to find the database location, all informationare set in configuration file.
0
 

Author Comment

by:JeTopete
ID: 31778122
Thanks, I will get back with the results ASAP.
0
 
LVL 27

Expert Comment

by:lenamtl
ID: 32595821
Hi,

Is this fixed?
0
 

Author Comment

by:JeTopete
ID: 32608782
I've not heard anything, I'll follow up today to see if it worked or not. Thanks for the reminder
0
 

Author Comment

by:JeTopete
ID: 32701484
I'm sorry, I'm still waiting. I truly want to make sure that this solution works out so that the Experts Exchange answer database is accurate.
0
 
LVL 27

Expert Comment

by:lenamtl
ID: 32704816
Ok thanks for the follow up
0
 

Author Comment

by:JeTopete
ID: 32863040
I'm being prompted to close this question or have it considered abandoned. I guess I'll award the points because it sounds like a good solution, I don't wish for it to be labeled as abandoned but I honestly can't attest as to whether or not it worked.
0
 
LVL 27

Expert Comment

by:lenamtl
ID: 32863232
As the information I provided came directly from Joomla official website... this will worked for sure :)

By the way I worked several years with Joomla french community.
0
 

Author Comment

by:JeTopete
ID: 32863254
Who can aruge with that? LoL.
0
 

Author Comment

by:JeTopete
ID: 32863264
Thanks for all of your help lenamtl and especially your patience.
0

Featured Post

Learn to develop an Android App

Want to increase your earning potential in 2018? Pad your resume with app building experience. Learn how with this hands-on course.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A publishing tool, a Version Control System, or a Collaboration Platform! These can be some of the defining words for the two very famous web-hosting Git repositories: Bitbucket and Github. Git is widely used amongst the programmers and developers f…
Read about why it is more lucrative for an IT company to participate in government projects.
With the power of JIRA, there's an unlimited number of ways you can customize it, use it and benefit from it. With that in mind, there's bound to be things that I wasn't able to cover in this course. With this summary we'll look at some places to go…
Starting up a Project

607 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question