nabeel92
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client matter code and forced authorized in cisco call manager
Hi there,
While configuring route patterns in Cisco call manager, it has the option to tick Client Matter code (CMC) and forced authorization code ? Now I've read the theory behind it and understand that when the dialer enters the required CMC code, it appends the code to the Call Manager's CDR database for accounting and billing purposes. But my question is where is the database of the CMC itself ? i.e. The codes the user enters ? where are they stored ? Is that somewhere in the CUCM configuration or is that a third party tool that is integrated with CUCM ? Thanks !
Am using CUCM 6.
While configuring route patterns in Cisco call manager, it has the option to tick Client Matter code (CMC) and forced authorization code ? Now I've read the theory behind it and understand that when the dialer enters the required CMC code, it appends the code to the Call Manager's CDR database for accounting and billing purposes. But my question is where is the database of the CMC itself ? i.e. The codes the user enters ? where are they stored ? Is that somewhere in the CUCM configuration or is that a third party tool that is integrated with CUCM ? Thanks !
Am using CUCM 6.
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Ahh my bad, I found the CMC codes on CM under Bulk admin tools in CM menu ... But thanks for the above info ... i'll dig deep into what you mentioned above but right now just familiarizing myself with the basic CM...thxn
ASKER