We have been pushing printers’ install/updates through AD (Windows 2003 R2) onto our desktop/laptops successfully for some time now. In AD, based on locations (Main building, West , East, Office, etc.) different OU’s were created and Printer GPO’s were assigned to those OU’s. If the user needs to be relocated onto different building, all we have to do (as IT department) is simply move user’s computer from one OU to another. Next time when user logs on to a wired or wireless network from his/her laptop new printers (for that location) are automatically installed and the old one automatically removed. As I said before, everything works like a dream and the end users never have to install printers manually. We updated printers’ drivers on a Print Server (Windows 2003 R2) and new divers automatically pushed on to the user’s machines automatically.
We start rolling out new Windows 7 (32-bit -90%, 64-bit – 10% of all computers) operating system. New compatible with Windows 7 printer drivers were installed and updated on the Print Server. New Printer management console on Windows 7 workstation was used to install and update printer drivers on Print Server (Windows 2003 R2)
Here is my problem. Some of Windows 7 users start complaining that they can’t print!!! Some (but why not all) of the printers are not “pushed” onto they mushiness. Users are local admits on their laptops. When I’m trying to install printers manually, Windows 7 security pop-up asks me to confirm that I really want to install printer?! After successful manual printer install and testing user go’s happy... and guess what?! After day or two the same user comes back complaining that he/she can’t print?! I’m trying to delete this printer so I can re-install it again, but Windows 7 say that access to delete is denied!!! I’m a local admin (plus Domain admin) on this laptop, why I can’t delete this printer? Here is more. I downloaded new print drivers and update them on the Print Server. Install and test printing on my and other user’s laptops. Now, Windows 7 users (with older print drivers) complain that they cannot print anymore! Printer driver is not updated on their computers.
Sorry for such a long explanation of my problems. This Windows 7 printer’s problem drives me bananas. I’m guessing that because of new Windows 7 local device installation restriction new GPO needs to be pushed onto Windows 7 mushiness. Users of Windows XP mushiness don’t have any printing problems. Other thing, why I cannot remove printer on some of the Windows 7 mushiness? Why is that “access denied”?