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What exactly do you mean with looping back?<br />
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Sometimes auto reply's stay in a sort of loop when the reciever also uses an auto reply. This way the software keeps sending back and forth. 
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What exactly do you mean with looping back?

Sometimes auto reply's stay in a sort of loop when the reciever also uses an auto reply. This way the software keeps sending back and forth.

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For internal messages you could track where they come from. Maybe someone set an outlook auto-reply. You could also check to see if there are options in your auto reply software to set a maximum number of reply's within a period of time.
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For internal messages you could track where they come from. Maybe someone set an outlook auto-reply. You could also check to see if there are options in your auto reply software to set a maximum number of reply's within a period of time.

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You're accepting your own answer???
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How Auto Reply works? I mean technically how does it recognized it is a MS Office 2007 with Exchange 2003.<br />
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The Problem -<br />
Basically we have implemented Avaya CCE 4 in our call center. Currently we are experiencing that &quot;Auto Reponse&quot; is looping back within the organization and in some cases from external emails.<br />
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Any help would be appreciated.<br />
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Regards<br />
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<br />
Regards<br />
<br />
<br />

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How Auto Reply works? I mean technically how does it recognized it is a MS Office 2007 with Exchange 2003.

The Problem -
Basically we have implemented Avaya CCE 4 in our call center. Currently we are experiencing that "Auto Reponse" is looping back within the organization and in some cases from external emails.

Any help would be appreciated.


Regards



Regards




Auto Reply Technical Functionality

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

Exchange is the server side of a collaborative application product that is part of the Microsoft Server infrastructure. Exchange's major features include email, calendaring, contacts and tasks, support for mobile and web-based access to information, and support for data storage.

Exchange

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.