hwo to setup fax server

how to setup fax server?
i_harfoushAsked:
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thabashCommented:
in windows server 2003

Go to Control Panel, Add Remove programs, Windows Components, and select Fax services. Click Next to continue.

then check this sample
http://www.3cx.com/blog/docs/microsoft-fax-2003/
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i_harfoushAuthor Commented:
what is the recommendad fax hardware to buy and install in this server?
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thabashCommented:
i think all HP all in 1 which have the pritner and fax can help
not sure ,
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i_harfoushAuthor Commented:
things not clear, to install a fax sever , what is the hardware requirements?
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hutnorCommented:
You will need a fax/phone line connected to your server.
A modem for the server for your fax line to plug into.
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Lucian ConstantinTrainerCommented:
Here is a document which may help you even is targeting Windows 2003 Small Business Server: Step-by-Step Guide for Configuring and Using Fax on Windows Small Business Server 2003 .
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bitMASTERSCommented:
Well this all depends on your goals.  Will there be significant volume incoming, outgoing or both?  (how much volume).  Do you have different departments or need multiple fax lines? How do you plan on receiving faxes (automatically printed, sent to a folder, email)?

You may want to save some cost and headache by using a virtual fax service.  I recommend MetroFax.  Cheaper than the cost of a phone line you'd need for your own hardware.  You can send and receive 1000 pages a month for $12.95.
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i_harfoushAuthor Commented:
thie metro fax I connect it to the server?
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bitMASTERSCommented:
no, you set up one account per fax number you need.  You install afax printer utility on each workstation that will use that for faxing out.  Incoming faxes will come in by email to the email address of your choice.
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i_harfoushAuthor Commented:
I have an hp all in one , if i prepare a windows 2003 server and connect the hp all in one this is will be a fax server?
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bitMASTERSCommented:
You will need to connect the HP to a phone line.  Depending on the HP model you may be able to share the fax printer from the server.  It's treated as a shared printer however and you don't get full fax server benefits.  Let me ask a few questions:

1) What Model is your HP All-in-one?
2) What server operating system do you have i.e. Windows Server 2003 Standard, Small Business Server 2008 etc.
3) How do you want your faxes received?  i.e. print them at the HP, receive them via email, etc.
4) How many users do you have needing access to the "fax server"?
5) What is your typical outgoing fax volume (# pages) ina a day or week?
6) What is your typical incoming fax volume (# pages) ina a day or week?
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i_harfoushAuthor Commented:
1-HP LaserJetM 1522 N + HP LaserJet 1100+,M2320
2-windows 2003 server Enterprise.
3-currently I have 2 secretaries, who send the faxes and receive it and distribute to the people.
4-outgoing 20-25 fax more or less
5-also same
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bitMASTERSCommented:
the 1522n does not have fax, you need th 1522nf--nor does the 1100+, for m2320 did you mean CM2320?  If so that would need to be a CM2320NF to have fax capability also.

I have a client using Metrofax,  They have 40 users and run similar numbers.  You are right at the 1000 pages per month with the numbers you gave me.  My recommendation is to sign up with Metrofax, have the faxes sent to the receptionists for distribution.  Install the fax utiltiy on the desktops so that they can fax out.  Otherwise you will need to do one of the following:

1) Purchase a 3rd part fax solution (rightfax, gfi, faxpress etc.--not cheap, requires phone lines)
2) Get a multifunciton fax machine that supports network faxing and install drivers on each computer.

Note:  with metrofax you never get busy signals.  with your volume you would also probably need to consider more than one line for faxes which would double your cost and you can only attach one line per MFP.  Metrofax is your best solution.  If you already have a fax number you don't want to change, just order call forwarding on that line and forward it to the number Metrofax assigns you.  
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i_harfoushAuthor Commented:
yes Sir I have CM2320nf,(HP Color LaserJet CM2320nf MFP   )
what is the next step if I dont want to go with metrofax?
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bitMASTERSCommented:
Install the drivers per the manufacturer instructions.  You'll install on all systems needing to print/fax.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=115&prodSeriesId=3442750&prodTypeId=18972&prodSeriesId=3442750&objectID=c01308366
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i_harfoushAuthor Commented:
just give me a brief setup:
give the printer ip, and should I install it on all the computer that want to send fax ??
thanks
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bitMASTERSCommented:
Yes no need to install on server unless you will print fax from there.  Install on all computers that will print/fax.
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i_harfoushAuthor Commented:
that if I install it on all the pc's they will be able to send and receive fax? what about fax server?
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bitMASTERSCommented:
Send faxes only.  Incoming faxes would only print out on the unit like a regular fax machine.  Forget about the fax server terminology.  It's a fax printer with access to all users.  It's not really a server.
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i_harfoushAuthor Commented:
so the client will use the software to send the fax? and forget about seting up a server?
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bitMASTERSCommented:
Yep, each computer will connect directly to the fax using the installed driver.
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i_harfoushAuthor Commented:
just for my information this is the concept of fax server?
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bitMASTERSCommented:
I'd call this a shared fax.  Fax servers give you more options especially on receiving and handle the processing of the faxes off of the workstation.
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i_harfoushAuthor Commented:
can I setup a fax server with this HP Color LaserJet CM2320nf MFP   ?
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bitMASTERSCommented:
It's the same as the m1522fn as far as functionality.  Neither one is a "fax server"  they are  multifunction printers with fax sharing (sending only) capabilities.  What exactly do you want to accomplish?  If you want everyone to have their own fax number and faxes arrive digitially in their email then you will need more than what you have.  You might want to check this out http://faxsolutions.opentext.com/hp-integration.aspx

Keep in mind, fax is a dieing breed.  Email has taken over.  It usually doesn't make sense to spend thousands of dollars on something that will not be used much.  I have a fax machine sitting on my counter that literally has not printed a fax in five years.  I use a fax service to receive my faxes in email.  If I have a document I need to fax, I scan it first because I run a paperless office.  I do not have a file cabinet in my office anymore.  It's all digitally stored.  After I scan it and "file" it then I can email a copy to the recipient.  Everyone has email.  It goes right to the recipient and I don't have to worry about it getting delivered to the right person.
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i_harfoushAuthor Commented:
I was asked by the management to install fax server,  (that s what I am trying to accomplash very clearly),so I try to google it , and past my question here and thanks for your support.
I what to know what is my requirment hardware in addition to the windows 2003 server and how would be the setup?
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bitMASTERSCommented:
Don't get caught up in the semantics.  Ask management what features they are looking for and how they invision a fax server benefiting them.  Perhaps all they want is the shared fax.  Just find out what features and what would make their life easier.  
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i_harfoushAuthor Commented:
I asked the management, what they need is to send and receive fax thru their computers,please advise
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bitMASTERSCommented:
They won't be able to receive with what you have.  You'll need to install something additional.  

Options

1.  Faxboard or faxmodem and fax server software (rightfax, gfi etc)
2. Fax appliance like faxpress (I can sell you a used one cheap, my customers are going virtual and retiring the ones they have).
3. Virtual fax service such as Metrofax.

One other issue you will need to consider is how many fax lines to implement.  Is one enough?

Curious, what part of the world are you located in?
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i_harfoushAuthor Commented:
I like the first Option fax modem and fax server,
can you tell me in brief how to  setup fax server and how it works, so I can send and receive Faxs via pc,

currently I am working in GUlf Region,
thanks in advance for your cooporation
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bitMASTERSCommented:
How many lines will you need?
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i_harfoushAuthor Commented:
one Line is enough Sir,
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bitMASTERSCommented:
Do you use exchange server?
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i_harfoushAuthor Commented:
yes, I have one exchange 2003
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bitMASTERSCommented:
Here's a document from the folks at rightfax that might be helpful.  http://faxsolutions.opentext.com/common/files/Data_Sheet_-_Open_Text_Fax_Server_Connector_for_Exchange_(2010).pdf

It requires Fax Server, RightFax Edition http://faxsolutions.opentext.com/fax-server.aspx

Here are the hardware requirements. At this point I'd recommend you talk to the folks at opentext.  They are the leaders in fax server technology and can discuss all the options with you.

Good luck!

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i_harfoushAuthor Commented:
so i have to call a company to setup it, I thought it is easy, that I can purchase a fax modem and plug it into the windows 2003 server , and make certian configuration, and finish , It seems it is a little bit difficult,
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hutnorCommented:
Thats how mine is set up. "purchase a fax modem and plug it into the windows 2003 server , and make certian configuration, and finish"

we have all our faxed stored in a folder where I give staff access to & they view this folder from our intranet.

We can also send faxes from our PCs or from the fax machines themself.

If the server were to crash we unplug the faxline & plug it into a fax machine & faxes are works like normal again.

We have SBS so the feature may not be there in Ent.

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bitMASTERSCommented:
No it's not that easy unless you have Small Business Server which has it integrated or if you subscribe to a virtual fax service.  Otherwise you have to deal with another piece of hardware, another piece of software (or a seperate appliance) on top of integrating it with Exchange.  
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bitMASTERSCommented:
That is another option--migrate to Small Business Server.  
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i_harfoushAuthor Commented:
MR. hutnor, can you give me more detials about how you setup it?, Dont worry about the windows 2003 server I have all the versions,thanks
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bitMASTERSCommented:
SBS has all the wizards integrated.  You just need a fax modem connected to the server.  You have the option to email, save to sharepoint, disk or print a received fax.  The fax is set up as a shared printer on the server.  You simply connect to the shared printer and it prompts for details to send a fax.  This is exclusive to Small Business Server edition of Windows.  Not in Enterprise version.
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hutnorCommented:
http://articles.techrepublic.com.com/5100-10878_11-5148992.html

I rekon it worth a try installing this service & see if it will do what you want. After all it is already a feature in your server you just need to install it. You can remove it if it does not do what you need.

Test & find out. I know I would.
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i_harfoushAuthor Commented:
sounds good i will try it, and I will update you both
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i_harfoushAuthor Commented:
and will I receive fax on the clients or the fax saved on the server?
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hutnorCommented:
Fax will goto the server however clients can still access the fax if you have shared it to them.
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i_harfoushAuthor Commented:
I have connect HP Color LaserJet CM2320nf MFP to the network,
and I install the printer driver on windows 2003 ent, but it is not working I got 2 event log

The outgoing routing rule is not valid because it cannot find a valid device. Check the routing rule configuration. Country/region code: '*' Area code: '*'


Fax Service failed to initialize any assigned fax devices. No faxes can be sent or received until a fax device is installed.
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bitMASTERSCommented:
You need a fax modem.
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i_harfoushAuthor Commented:
the HP Color LaserJet CM2320nf MFP will not work???
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bitMASTERSCommented:
No.  I recommend an external modem.
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i_harfoushAuthor Commented:
can you give me a name of device?
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bitMASTERSCommented:
Any USB or serial fax modem.  US Robotics is a good brand but there are many out there.
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i_harfoushAuthor Commented:
mmm, thanks you, but I was reading in the manual of HP Color LaserJet CM2320nf MFP ,you can configure it to send fax from a computer,  but why it is not detecting the fax , may be becasue it is connected by network not by USB,
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bitMASTERSCommented:
SEND is the key word there.  If you want to RECEIVE (and send) faxes digitally then you need a fax modem.  If you just want to send then just follow the instructions provided by HP for setting up fax sending.
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i_harfoushAuthor Commented:
THanks very much , as I told you I am trying to test the send only,still it is giving this message "the device is not connected or powered off", the HP Color LaserJet CM2320nf MFP is connected via network and not thru USB, may be this is the problem?
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bitMASTERSCommented:
you can't use the fax service. you can only use the software supplied by the manufacturer. the fax service requires a fax modem not an mfp. Good luck.
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i_harfoushAuthor Commented:
10x
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