microsoft office

users unable to send out emailsto particular people error message, "The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
            < mail-08.jhb.wbs.co.za #5.0.0 smtp; 5.1.0 - Unknown address error 550-
IT_TechnoAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Shreedhar EtteCommented:
Post the complete bounce back message.
0
VenabiliCommented:
The message is clear, isn't it?
The address that the mail is attempted to be sent is generally a bad address for some reason

Now - that message should be a bit longer so can you post the full message so we can see the reason and start working from there?
0
IT_TechnoAuthor Commented:

Your message did not reach some or all of the intended recipients.

      Subject:   Contempo ad material
      Sent:      2010/03/26 12:15 PM

The following recipient(s) could not be reached:

      tiffaneec@dbn.caxton.co.za on 2010/03/26 12:16 PM
            The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
            < mail-08.jhb.wbs.co.za #5.0.0 smtp; 5.1.0 - Unknown address error 550-'Rule imposed mailbox access for tiffaneec@dbn.caxton.co.za refused' (delivery attempts: 0)>



Your message did not reach some or all of the intended recipients.

      Subject:   Contempo ad material
      Sent:      2010/03/26 12:15 PM

The following recipient(s) could not be reached:

      debbiev@dbn.caxton.co.za on 2010/03/26 12:16 PM
            The e-mail system was unable to deliver the message, but did not report a specific reason.  Check the address and try again.  If it still fails, contact your system administrator.
            < mail-08.jhb.wbs.co.za #5.0.0 smtp; 5.1.0 - Unknown address error 550-'Rule imposed mailbox access for debbiev@dbn.caxton.co.za refused' (delivery attempts: 0)>



this is the complete error message
0
Big Business Goals? Which KPIs Will Help You

The most successful MSPs rely on metrics – known as key performance indicators (KPIs) – for making informed decisions that help their businesses thrive, rather than just survive. This eBook provides an overview of the most important KPIs used by top MSPs.

bitMASTERSCommented:
There are no MX records for dbn.caxton.co.za
You need to verify the addresses.
0
IT_TechnoAuthor Commented:
i am able to send emails to this email account .
i think it might be isa blocking it aswell , we will try and make the changes as those links suggest .
0
bitMASTERSCommented:
Also, mxtoolbox.com reports that mail-08.jhb.wbs.co.za no connection could be made for a mail test because the machine actively refused it.  Definitely a recipient issue.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Email Protocols

From novice to tech pro — start learning today.