Win 7 - "unidentified network" when in hotel?

Hi there..

I have a VIP with a newly-built Windows 7 Pro laptop that seems to not be able to connect properly to in-room hotel internet.  The LAN connection works fine in the office, but as soon as he travels to a hotel - where the typical first step is to intercept Internet Explorer's homepage to accept charges - it comes unstuck.  The network is listed as "unidentified' and an OS-assigned IP address (169 etc) is given.  I tried turning the "Public" firewall to off but that didn't help.

Any ideas?
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.


Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
That sounds that the hotel lan is not configured properly or if there are any protections configured. Maybe it will cost somthing?!?

A 169 ip address means that you do not get an ip address from a an dhcp server.
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Networking

From novice to tech pro — start learning today.