asked on

USB printer not recognised

I have a Kyocera 1350DN connected via usb, it installed OK first time but when moved to another PC the installer does not recognise it. So I tried to install it manually and i get an error printing a test page: "The selected tcpip port is connected to a network printer that does not match the current driver."
The print out says:
Subsystem: KERNEL
Error: Unsuported Protocol
operator: 0x0
Position: 0
Can anyone help?

ASKER CERTIFIED SOLUTION

Houssam Ballout

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SOLUTION

Porpatham

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HKFuey

ASKER

The OS is XP, I have downloaded a driver and will try it.

hdhondt

I thoroughly dislike using usb for printers. In my opinion it is to be avoided at all costs. As your printer has a network port, why not use that?

Porpatham

Hi ,

And onmorething first install the drivers and softwares. Then it will ask u to plug the printer USB. Or else after complete the installtion then plug the USB then use it.

Note: Dont insert the USB and install the software.
Sometime it may malfunction.
Expecting reply

HKFuey

ASKER

Deleting all the printers and restarting did the trick, thanks!

Houssam Ballout

but why grade B?

Porpatham

Hi,
Friends thats for the support.

Hi thanks houssam_ballout