USB printer not recognised

I have a Kyocera 1350DN connected via usb, it installed OK first time but when moved to another PC the installer does not recognise it. So I tried to install it manually and i get an error printing a test page: "The selected tcpip port is connected to a network printer that does not match the current driver."
The print out says:
Subsystem: KERNEL
Error: Unsuported Protocol
operator: 0x0
Position: 0
Can anyone help?
HKFueyAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

houssam_balloutCommented:
Go to Printers & Faxes, delete all printers then add this printer again.
It seems that the port belongs to TPCIP (networked printer), which my result in printer not working.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
PorpathamCommented:
Hi,
Uninstall the old  printer software and drivers then download and install new drivers.

And may i know the Operating system of the pc.
0
HKFueyAuthor Commented:
The OS is XP, I have downloaded a driver and will try it.
0
Cloud Class® Course: CompTIA Healthcare IT Tech

This course will help prep you to earn the CompTIA Healthcare IT Technician certification showing that you have the knowledge and skills needed to succeed in installing, managing, and troubleshooting IT systems in medical and clinical settings.

hdhondtCommented:
I thoroughly dislike using usb for printers. In my opinion it is to be avoided at all costs. As your printer has a network port, why not use that?
0
PorpathamCommented:
Hi ,

And onmorething first install the drivers and softwares. Then it will ask u to plug the printer USB. Or else after complete the installtion then plug the USB then use it.

Note: Dont insert the USB and install the software.
Sometime it may malfunction.
Expecting reply
0
HKFueyAuthor Commented:
Deleting all the printers and restarting did the trick, thanks!
0
houssam_balloutCommented:
but why grade B?
0
PorpathamCommented:
Hi,
       Friends thats for the support.

Hi thanks houssam_ballout
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.