Error on exchange 2003 webmail login. 440 login timeout

Hi guys,

I am having an issue where my exchange webmail is returning a "440 login timeout" error when accessed internally and externally.

It was previously working and the problem seems to have started when I changed the administrator password.

the system is a windows sbs 2003 domain controller. It runs exchange 2003 and users access the webmail from home.

Normal Email is running properly, I have reset the services and reset the server but am still getting the error.

if anyone has any ideas that could help please let me know.

Thanks guys

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Use this Link and this link to solve your issue. This happens due to non-syncronization of password between IIS and AD.


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When u changed the  password. The problem will be resolved after the AD Sync.

No Proble.
Just check Any patches or security updates installed on that day. (For Precotions just check).

Please reply.
SM17CHAuthor Commented:
thanks for that,

in the step

Right-click auth, and then click Properties. On the Directory tab, verify that the Read check box is checked.

the read box was not checked.  

but when i got to the step

Expand usa. In the right pane, right-click logon.asp, and then click Properties.
On the File tab, verify that the Read check box is checked.

there is no logon.asp there, only logoff.

I skipped it and followed the steps, no luck, still have the 440 login timeout error.

: (

I'll keep at it.
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SM17CHAuthor Commented:
how long does the ad sync take?

problems been there for around 3 days now.
You can manually set the IUSR password in Both IIS and AD.

What are the authentication methods that you have selected? Apart From Windows Integrated Authentication, Is any other method selected ?

Anyway If nothing works, use the following KB Article to reset your IIS virtual Directories. It is a Simple procedure:

SM17CHAuthor Commented:
Hi guys,

got it, it was step 5 in the microsoft article.

Step 5:

Verify that basic authentication is configured on the Exchweb virtual directory in IIS Manager
Start IIS Manager.
Expand Server_Name, expand Web sites, and then expand Default Web Site.
Right-click Exchweb, and then click Properties.
On the Directory Security tab, click Edit in the Authentication and access control area.
In the Authentication Methods dialog box, verify that the Enable anonymous access check box is checked.
Click to select the Basic authentication (password is sent in clear text) check box.
Type the name of the default user domain in the Default domain text box. You can click Select and then select the default domain from a list.
Click OK.
Click Apply, and then click OK.
Right-click Server_Name in the left pane of the console, point to All Tasks, and then click Restart IIS.
In the Stop/Start/Restart dialog box, click Restart Internet Services on the Server_Name in the What do you want IIS to do list.

Thanks heaps for the help, saved me.

Excellent Answer.
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