Incoming call with messagenet voip number

Hi, I use Trixbox 2.6.2.2 and I have a problem with voip number that I have with Messagenet (in Italy county), my problem is that I don't receive the incoming call, when I try to call my number I have an audio message that say me that the person isn't available.
In TB I think that the SIP trunk is ok, with "sip show registry"

Host:sip.messagenet.it:5060
Username:7xxxxx
Refresh : 120
State: Auth.
Reg.Time: sent

I have this configuration:

auth=md5
context=from-trunk
fromuser=7xxxxx
type=peer
qualify=yes
secret=yyyyyy
port=5061
insecure=invite,port
username=7xxxxx
host=sip.messagenet.it

the string registration is::

7xxxxx:yyyyyy@sip.messagenet.it/7xxxxx

when I try to call my voip number in asterisk log file I don't view nothing about this call !.
Thanks.

-
 Salvatore.
sasapixAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

sasapixAuthor Commented:
Hi, the problem is solved because the credentials (URI/password) that I have indicate in sip trunk are incorrect, now I have inserted the new URI/password and the incoming call are received.
Thanks.

-
 Salvatore.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
IP Telephony

From novice to tech pro — start learning today.