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Trouble with Ghost

Trying to do an image of an old server using Symantec Norton ghost. The setup is using a standard ghost boot disk with Windows PE installed. The ghost boot disk is on a CD rom and the image once completed will be put onto a locally attached USB external drive.

This is something i have done many times before, just never on this server which is very old.

Trouble is when booting up, the ghost environment runs fine, meaning I can get to the point where you would have to click to make the image. However when I do that the computer that i am trying to image hard drive does not show up, only the external attached drive does.

Now i figured this was a driver issue so I copied the drivers that this server is using (anything that i thought the hard drives would need) and attempted to integrate them into the PE code as instructed in the expansive Norton manual. Error comes up says "no drivers found"

Question is anybody had this type of trouble before? And any suggestions to try.

Thanks.
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jdcthunder
Asked:
jdcthunder
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1 Solution
 
emilgasCommented:
I bet you are using the old version of Ghost which does not support NTFS. It could even  be that the server uses some kind of a Controller such as SCSI or RAID controller that the ghost does not recognize. Either way it is because of the old version of ghost you use.
Well from my experience most issues such as the ones you hare having are resolved by obtaining the latest version of ghost.
Here is a tip. go download the trial version of Ghost Solutions Suite from Symantec. Trial will give you everything you need without any restrictions. Only the enterprise tools and and Ghost Console are on trial bases. You don't even need those.
Just create a new Boot CD or even a boot usb drive and I'm positive that your drives will show up.
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jdcthunderAuthor Commented:
emilgas: No using 11.5, and have done many NTFS images. My fault for not putting version in there.
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emilgasCommented:
What kind of controller does your server use? Are you trying to image some sort of a RAID Array?
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jdcthunderAuthor Commented:
Setup as a Raid 5 but only one Partition. I tried, as i have on other servers setup with a raid, to image it through the "partition to partition" path but it does not see the drive there either.
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jdcthunderAuthor Commented:
HP Netraid 1M raid controller. Copied that driver and others to put into the WinPE portion of the boot disk using the boot disk wizard. When I browse to the location that the drivers are placed, Ghost does it's search and tells me no drivers are found.
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emilgasCommented:
Did you download the ghost solution suite trial? That WinPE boot disk you created was made with the Ghost Soultion Suite 2.5 or older version?
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jdcthunderAuthor Commented:
It is made with Symantec Ghost 11.5.1.2266 but it isnt old. The server hardware is 15 or more years older than this version of ghost.
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JustenCCommented:

I'd try Bart's PE boot disk and hit F6 when the system boots and insert the driver diskette. Especially since this server is old enough it should have a diskette. Also adding RAID drivers (and Ghost) to Bart's before it's compiled to .iso is pretty simple.
It might take a while to Ghost an image over USB 1.0 too!


I apologize for any duplicate posts caused by our proxy server.

Justen
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JustenCCommented:

I'd try Bart's PE boot disk and hit F6 when the system boots and insert the driver diskette. Especially since this server is old enough it should have a diskette. Also adding RAID drivers (and Ghost) to Bart's before it's compiled to .iso is pretty simple.
It might take a while to Ghost an image over USB 1.0 too!


I apologize for any duplicate posts caused by our proxy server.

Justen
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emilgasCommented:
I didn't know BartPE supported F6
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JustenCCommented:
yes. well you build it with an XP or Server 2003 OS i386 folder, so you get that support.



I apologize for any duplicate posts caused by our proxy server.

Justen
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JustenCCommented:
yes. well you build it with an XP or Server 2003 OS i386 folder, so you get that support.



I apologize for any duplicate posts caused by our proxy server.

Justen
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jdcthunderAuthor Commented:
Well getting into other issues now since I am not familiar with BartPE. Anyway I did download the program and went to setup a boot disk but it can not find the PE files. I copied the i386 folder onto the desktop and browsed to it and it complains about not having the setup files. So then I moved just about all the files from the windows CD into that folder, still no luck. I am not sure i want to go down this road of creating more issues to solve the first. So I will ask, why is it you think Barts would work when Ghost doesn't, and feel free to comment on how you get it to recognize windows files. (I also browsed the CD, no luck there either.
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jdcthunderAuthor Commented:
500 now, guess I was being to cheap
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jdcthunderAuthor Commented:
Never mind the last comment... had to use a Server 2003 disk, I tried XP and it didn't work. I will give this a try and let you know.
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JustenCCommented:
BartPE is essentially just the OS. You can get Ghost into it. I use Barts over a regular WinPE because of the flexible F6 option and you can add in NIC drivers and SCSI drivers as well as a lot of options to get on the network pretty easily (once you see how it's done).

In the pebuilder directory is a drivers folder, under SCSI or Net you can create new folders to copy your "F6" drivers on to. For instance I have an LSI folder and I put a specific LSI RAID driver in there. You also still get the F6 option so no big deal if you dont get this in.

Then I ran Pebuilder. The source folder you point it to is one level above where you put the i386 directory. Not sure why it does that but ok.

Then at the bottom there is a plugins button, go in there and make sure Symantec Ghost is enabled. You have to copy your ghost32.exe , ghostexp.exe, ghost.env and ghostsrv.exe to the \pebuilder\plugin\ghost8\files folder first or it will ding you. You can edit the plugin and comment out any of these files requirements also.
Then Close the plugins panel and Build your iso.

Boot to it and get on the network and Ghost to a share somewhere. All in a nice GUI :)

I hope that makes sense.

I apologize for any duplicate posts caused by our proxy server.

Justen
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JustenCCommented:
BartPE is essentially just the OS. You can get Ghost into it. I use Barts over a regular WinPE because of the flexible F6 option and you can add in NIC drivers and SCSI drivers as well as a lot of options to get on the network pretty easily (once you see how it's done).

In the pebuilder directory is a drivers folder, under SCSI or Net you can create new folders to copy your "F6" drivers on to. For instance I have an LSI folder and I put a specific LSI RAID driver in there. You also still get the F6 option so no big deal if you dont get this in.

Then I ran Pebuilder. The source folder you point it to is one level above where you put the i386 directory. Not sure why it does that but ok.

Then at the bottom there is a plugins button, go in there and make sure Symantec Ghost is enabled. You have to copy your ghost32.exe , ghostexp.exe, ghost.env and ghostsrv.exe to the \pebuilder\plugin\ghost8\files folder first or it will ding you. You can edit the plugin and comment out any of these files requirements also.
Then Close the plugins panel and Build your iso.

Boot to it and get on the network and Ghost to a share somewhere. All in a nice GUI :)

I hope that makes sense.

I apologize for any duplicate posts caused by our proxy server.

Justen
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emilgasCommented:
Just download it from here
I think JustenC is talking about this Boot CD. But one thing I don't understand, you still end up using Ghost if ghost didn't work in the first place why would it work now. Unless you didn't try ghost32 in the beginning then that's a different story.
first try booting with the trial version of ghost32 by using the download I mentioned. if it works then use the UltimteBoot CD just like JustenC described.
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JustenCCommented:
Ghost should work no problem. I believe Ghost didn't see his disk because the SCSI drivers weren't there. Bart's just gives you a few other ways to get those drivers rolled in.

I apologize for any duplicate posts caused by our proxy server.

Justen
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JustenCCommented:
Ghost should work no problem. I believe Ghost didn't see his disk because the SCSI drivers weren't there. Bart's just gives you a few other ways to get those drivers rolled in.

I apologize for any duplicate posts caused by our proxy server.

Justen
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jdcthunderAuthor Commented:
I am sure that is the issue... it was always a problem of getting those drivers into the Ghost Boot disk. I will be trying this towards the end of the day and i will comment again tomorrow.
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jdcthunderAuthor Commented:
Helpful with the explanation of how to use the software, since i was unfamiliar with it, this made it much easier.
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jdcthunderAuthor Commented:
Built the boot disk and was able to integrate the drivers the server needed (which i knew was the problem all along). Did the boot test and the drive showed right up. Good job Justen.

My only problem was Norton just would not allow me to get these drivers in, but the Barts PE software took them right in no problem. I was not familiar with that software until now, so one more weapon in the arsenal now.
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JustenCCommented:
Excellent! Glad to help you out.
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