We are experiencing a strange situation for one of our clients.
They have 2x 2003R2 servers with a dfs root share and sync files over a WAN link.
They need this to have the files locally as they are quite big and to have central backups.
The client machines are PC with XP/Vista and MACs (using SMB).
On a specific directory (about 80GB), from one day, in one site, the MACs could not see and browse the files anymore, although they were still "visible" from the PCs (on 1 server only)
We tried to fix that, but we did not find a solution.
So, we decided to MOVE those files to a new directory and they become visible again.
The next day, after full sync (that occured during the night), all the files were gone on both servers in the new directory.
We tried to restore those files from the backup (backupExec) to discover that the files were not backuped due to this bug/feature/issue with backupExec:
We tried to restore the files from the ConflictAndDeleted directory with this script
but only few files (about 400MB) were recovered (unfortunately, none from the directory we were looking for).
We also tried to restore the ConflictAndDeleted directory at different dates to see if we could get access to the files, but no luck.
The staging quota is set to 4GB.
What happened when we moved the files ?
Is it a known issue ?
Is there any other way to restore those files ?
Thanks for your help.