View Security Cameras

My users want to view their security cameras. They work on a Microsoft Windows Terminal Server 2008 R2. It also happens to be a virtual server.
The users get errors like
DDERR_OUTOFVIDEOMEMORY: DirectDraw does not have enough memory to perform the operation
From my research, I've found that RDP disables DirectDraw. Is there a way around this?
LOGTECHSERVAsked:
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dexITCommented:
That's because it doesn't have enough memory not through TS. The best practice for viewing security cameras externally is: 1) Make sure the camera is IP-based and speak with the vendor to see if there is a web portal for them to log into and view over the net.
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LOGTECHSERVAuthor Commented:
They are trying to view it on the web. They just happen to be logged onto a terminal server. Which I believe cause some confusion regarding the video card memory. And I'd guess being a virtual server doesn't help things either
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qbpunkCommented:
Sorry to tell you this setup is never going to work well for you.  RDC/TS also limites the total frame rate to conserve bandwidth.  This is why the "re-painting" of icons sometimes happens.  If the camera is IP based, you are better using the built in web viewer for a few people to watch.  Anything more than 5 viewers at the same time will require a different solution such as Milestone, OnSSI, etc.

I hope this helps!
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