• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1025
  • Last Modified:

View Security Cameras

My users want to view their security cameras. They work on a Microsoft Windows Terminal Server 2008 R2. It also happens to be a virtual server.
The users get errors like
DDERR_OUTOFVIDEOMEMORY: DirectDraw does not have enough memory to perform the operation
From my research, I've found that RDP disables DirectDraw. Is there a way around this?
0
LOGTECHSERV
Asked:
LOGTECHSERV
2 Solutions
 
dexITCommented:
That's because it doesn't have enough memory not through TS. The best practice for viewing security cameras externally is: 1) Make sure the camera is IP-based and speak with the vendor to see if there is a web portal for them to log into and view over the net.
0
 
LOGTECHSERVAuthor Commented:
They are trying to view it on the web. They just happen to be logged onto a terminal server. Which I believe cause some confusion regarding the video card memory. And I'd guess being a virtual server doesn't help things either
0
 
qbpunkCommented:
Sorry to tell you this setup is never going to work well for you.  RDC/TS also limites the total frame rate to conserve bandwidth.  This is why the "re-painting" of icons sometimes happens.  If the camera is IP based, you are better using the built in web viewer for a few people to watch.  Anything more than 5 viewers at the same time will require a different solution such as Milestone, OnSSI, etc.

I hope this helps!
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now