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hotmail pop3 to outlook

Hello! I found a post somewhere online with instructions to use hotmail as a pop3 and smtp. used it yesterday and it worked 100% fine!!!! sent received, the works!
today - it stopped.  will recieve but not send. I did make one change - I set it to delete from the server when it downloads. can't understand how that would have made the difference.
here are the settings that I used.
incoming server: pop3.live.com
incoming port: 995
SSL Encryption: yes
Outgoing server: smtp.live.com
outgoing port: 25 (use port 287 if the default port is not working)
authentication: yes
TLS or SSL: yes

any ideas???
thanks!!
(the other account that i have in outlook is an exchange server that I access through a vpn... I have a rule set up to send all emails coming in through the hotmail account to a .pst file for the hotmail account)
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jpomerantz
Asked:
jpomerantz
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1 Solution
 
harryhelpCommented:
Have you tried stopping it deleting from the server, and seeing if it helps anything?
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jpomerantzAuthor Commented:
yeah. nothin doing... what's interesting too is that when i hit send recieve - it goes through the motions and says "send and receive complete" - but if i actually try to send an email - it sits in the outbox - and if I try to send recieve hotmail only - it gives me error. also it won't send test email from the setup...
here's a screenshot of the error that it gives.
thanks so so much!!
screenshot.doc
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harryhelpCommented:
Have you definitely not changed the ports / server settings?

Maybe installed something (especially a firewall, or even firewall update --- try disabling the firewall!!)
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jpomerantzAuthor Commented:
don't think so... I was trying to get rid of some duplicates and so I downloaded a duplicate removal plug in - that I uninstalled when I found out it cost money to really use :) I'm 99% sure though that this problem was before that anyways.
windows firewall was already off due to norton... I just disabled the norton firewall and that didn't help either.
when it first started not working I did go back and forth between outgoing port 25 and port 287 - like it recommended. yesterday the 287 one was working - I think - so that's the one that I have it set on now...)
thanks so much!
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harryhelpCommented:
So is it working now?

If not, make sure authentication is enabled for the outgoing server.

Looked online, and these appear to be the settings. Note the ports:

Incoming Server (POP3 Server): pop3.live.com
Incoming Server POP Port: 995
Incoming Server POP SSL Encryption: Yes (On or Required)

Outgoing Server (SMTP Server): smtp.live.com
Outgoing Server SMTP Port: 25
Outgoing Server Authentication: Yes (On – Use POP username and password or Hotmail credentials)
Outgoing Server TLS or SSL Secure Encrypted Connection: Yes (On or Required)

Tip (by J): Outgoing Server of Hotmail also supports port 587, useful for people who encounters error for STMP due to ISP blockage or any other reason.
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jpomerantzAuthor Commented:
HA!!! I had it set to port 287 instead of 587!!! - changed and now it DOES send the test email just fine - but still doesn't send a real email!! that must have been why I went in and started playing with it.
attached is the screenshot of the error it's giving now when I try to send real email from the hotmail account.
thanks!!
screenshot-number2.doc
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jpomerantzAuthor Commented:
now that I think about it... I'm not even 100% sure that I even tried to send a regular email yesterday... don't remember - i might have just assumed it was fine cuz the test worked. so, it might be that it never worked from the outset... thought maybe that's important for you...
really appreciate the help!
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harryhelpCommented:
Have you chosen SSL or TLS for SMTP? Try the other one...
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jpomerantzAuthor Commented:
I think SSL - I can't find anywhere that it says TLS... here's the screenshot of the settings that I'm showing. any idea where i can find the TLS option?
screenshot-3.doc
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harryhelpCommented:
Sorry - thought you were using 2007!

Do you have an anti-virus with a built in e-mail scanner (like AVG)
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jpomerantzAuthor Commented:
I'm planning to get nod32 but till I can get to my computer tech across town, I've been using the factory installed norton antivirus... could that be the issue?
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harryhelpCommented:
Go into the Norton Antivirus and see if you can disable the e-mail scanner. Failing that, try loading Outlook in Safe Mode - think you have to hold the Shift key on loading Outlook up.
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jpomerantzAuthor Commented:
tried both. no go. (it was the ctrl key by the way :) I looked in help)
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harryhelpCommented:
Oh :)

Interesting, you're not the only one by the way, just look - http://www.google.com/search?sourceid=chrome&ie=UTF-8&q=hotmail+0x800CCC7D

Seems like the only way forward is for you to get Outlook Connector - http://office.microsoft.com/en-us/outlook/HA102218231033.aspx
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jpomerantzAuthor Commented:
oh man! ok... outlook connector is what I had on my old machine. I was excited about the pop3 cuz I wanted the emails to behave like pop3 (can move to different folders etc) which you can't do when you do it that way. is there a way to recieve with the pop3 but use outlook connector to send? :) am i pushing my luck? :) :)
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harryhelpCommented:
You have four options I'd suggest:

1) Use a free SMTP service - http://www.google.com/search?sourceid=chrome&ie=UTF-8&q=free+smtp+service
2) Google more solutions on your issue, and see if anyone got it solved - http://www.google.com/search?sourceid=chrome&ie=UTF-8&q=hotmail+0x800CCC7D
3) Sign up for a Gmail account, and set it up so that it collects all the Hotmail e-mails
4) Settle for Outlook Connector.
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jpomerantzAuthor Commented:
can you tell me about free smtp service? I need to keep my address has hotmail (it's on business cards etc etc...) is that a way to keep hotmail as the address I recieve to - but send through a different service? (if that's the case, what happens if someone hits "reply" to my email? does it come to hotmail somehow anyway??
I really appreciate your help!
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harryhelpCommented:
Basically, it will all look the same, and be through the same address, but it'll just pass outgoing mail through a different server.
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jpomerantzAuthor Commented:
ok - well I think I will try this... I was looking at the other link - about trying to fix the error and it suggested downloading a registry repair tool - which I did... and it said there are like 102 errors!! I'm scared to let it "fix" them though cuz i don't know what I'm doing and this is a new computer!! I think I'm going to uninstall that and just try this smtp option
thanks so so much!!
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jpomerantzAuthor Commented:
perfect!! works like a charm. I actually ended up paying 20 bucks for an smtp service cuz the free one didn't work - but it's worth it to me!! I really appreciate your time and patience with this :) have a great night
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