besx calendar sync one way

I have a brand new BESX server (v5.0.1.4) along with a brand new SBS 2008 server.  Everything works great except calendar sync only works one way.  User creates calendar on outlook and it syncs, user creates it on phone it does not sync.

I'm new to besx 5.0 and don't really know where to go on this one.  Any direction would be appreciated.

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The following KB article has normally helped me resolve this issue:

If that doesn’t do it, check the BES log file and see if it is spitting out an error.

Hope this helps.

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justinb67Author Commented:
service account was under domain admin.  Swithced it as per instructions and rebooted server, everything works great.

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