Connection to Cisco switch

Hi, I am trying to connect to a switch. I have the blue cisco serial cable, however, I do not have a laptop with a serial port so I have bought a USB to serial convertor. I have tried connecting using hyperterminal but com1 isnt appearing. Am I missing something here? com27 is there and that is the port the usb to serial convertor seems to be on. can I use this?
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Justin EllenbeckerIT DirectorCommented:
Is the config important on this switch?  You could just erase the running config and the startup config and start from scratch.  You could use putty's session logging to capture the current config.  The reason it changes in the guide is because they rebooted the switch repalced the running config with the backup config. Once the backup config was loaded it had a different hostname set.  Are you still able to get in through the console?  The telnet password may be different from the console password.  Please post the full config if you can now.
I'm sure that's it. Try that, if you get the prompt Switch> then you are in. If that doesn't work go to device manager and check the properties of your adapter. It should tell you the port it is using.


Peter C.
Istvan KalmarHead of IT Security Division Commented:
please connect COM24 9600 8 N 1 and it is working...
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com27 9600 8 N 1 N

ITDUAuthor Commented:
yeah I have set that up and connected put no prompt with switch has appeared. I understand I need to disconnect the power now and hold the LED button down before I cna do anything else. is that right??
Hit Enter on your keyboard while in hyperterminal. If nothing, while in hyperterminal restart the switch using the power switch on the device and notice the output in hyperterminal.
Justin EllenbeckerIT DirectorCommented:
Where id you get this switch you can change the terminal settings.  I recently took over for a previous tech and he had some of our routers set to a different rate.  You may also want to get putty sometimes it can be a little easier to work with than hyperterminal.  I am not 100% sure on switches but I know the rates for routers are as follows, you can also try using these rates instead of the standard 9600 and see if they work:
0 = 9600,  
1 = 4800,
2 = 1200,  
3 = 2400,
4 = 19200,
5 = 38400,
6 = 57600,
7 = 115200
ITDUAuthor Commented:
thanks I have managed to connect with the serial cable and conertor and through hyperterminal. I am resetting the passwords and have followed the steps on the cisco walkthrough ( however I still can't log in, it tells me the password is wrong. i have tried logging in by putting the IP address of the switch into a browser and by using telnet through putty.

I noticed in the walkthrough, at the point where you put in the passwords the prompt has changed to Sw1 from switch in the earlier commands. on the switch I have it stays at cisco_3550 all of the time. is this just a typo on the walkthrough or what? is there a command I can use to confirm the IP address of the switch as well?
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