I hope someone can help me.
I have rolled out an install of ASSP. All is generally working quite well now, although it is a very comprehensive product, and has been a bit of a learning curve.
I have one significant issue which is causing me a headache still. When a user requests a delivery receipt, occasionally they get one, but most the time they don't. Read receipts don't seem to be a problem.
Unfortunately, delivery receipts seem to be extremely important to the various users at my firm, and I'm getting lots of complaints. I'm guessing that ASSP is dropping delivery receipts, although I'm not sure - excuse my ignornace but I've never had a full understanding of how delivery receipts are generated and processed, so would welcome some more insight.
Our configuration is as so:
Internet -> ASSP -> Exchange 2010 -> Email Client
Email Client -> Exchange 2010 -> ASSP -> Microsoft SMTP Service -> Internet
If any one can make suggestions, I'd be truly grateful. N.B. Read receipts seem to be working fine.
Many thanks in advance :D