DC shutdown unexpected

My Windows Server 2008 SP1 (32-bit) is a DC, it is found that this server shutdown unexpected randomly, sometimes; it happens at night, sometimes in afternoon.  With provided information in "code" area, can any one tell what will be the problem on server?

- System 

  - Provider 

   [ Name]  EventLog 
  - EventID 6008 

   [ Qualifiers]  32768 
   Level 2 
   Task 0 
   Keywords 0x80000000000000 
  - TimeCreated 

   [ SystemTime]  2010-04-12T20:15:49.000Z 
   EventRecordID 17468 
   Channel System 
   Computer DC1.company.local 

- EventData 

   12:20:33 PM 


Binary data:

In Words

0000: 000407DA 000C0001 0014000C 03A10021 
0008: 000407DA 000C0001 00140013 03A10021 
0010: 0000003C 0000003C 00000000 00000000 
0018: 00000000 00000000 00000001 00000000 

In Bytes

0000: DA 07 04 00 01 00 0C 00   Ú.......
0008: 0C 00 14 00 21 00 A1 03   ....!.¡.
0010: DA 07 04 00 01 00 0C 00   Ú.......
0018: 13 00 14 00 21 00 A1 03   ....!.¡.
0020: 3C 00 00 00 3C 00 00 00   <...<...
0028: 00 00 00 00 00 00 00 00   ........
0030: 00 00 00 00 00 00 00 00   ........
0038: 01 00 00 00 00 00 00 00   ........

Open in new window

Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

vmwarun - ArunCommented:
Check whether the Server has a password protected screensaver and check your Power Options (Start -> Run -> powercfg.cpl).
KANEWONGAuthor Commented:
yes, I have password protected screensaver and I am attaching a snapshot for my Power Options, what should I check in Power Options?
vmwarun - ArunCommented:
Check whether "Put Computer to sleep in enabled" and if so disable it.
Simplify Active Directory Administration

Administration of Active Directory does not have to be hard.  Too often what should be a simple task is made more difficult than it needs to be.The solution?  Hyena from SystemTools Software.  With ease-of-use as well as powerful importing and bulk updating capabilities.

KANEWONGAuthor Commented:
the setting for sleep is "Never".
Look for *.dmp files, usually in the C:\Windows directory or a member directory within that, zip the las 3, and upload them using the link below:


If the dump files are too large to upload, change how the dumps are saved on the server, right click "Computer", select "Properties", "Advanced System Settings", and under "Startup and Recovery", "Settings", under "System Failure", "Write debugging information", make sure to select "Small memory Dump". I usually also disable "Automatically restart", but someone would then have to manually boot the server whenever it crashes to a bluescreen.

After that wait until the next time this happens, and then zip the last *.dmp file and upload it.
Davis McCarnOwnerCommented:
Almost all of the hits on your event and its code lead to memory or BIOS problems.  Check to see if the system has a BIOS upgrade available and run the free version of http://www.memtest86.com
Jason WatkinsIT Project LeaderCommented:
How is the temperature in the area where the server is located? A high temp. could shut the box down.
KANEWONGAuthor Commented:
My Memory.dmp file attached, this file was generated on Jan 8th 2010, not the latest one but has the same shutdown issue.
That file is partly corrupt and I can't gain any info from it. If this is the case with more dump files, I'd suspect the RAM (as has already been mentioned earlier), or maybe the file-system. Test the RAM using memtest86+. If that passes, also run a chkdsk /x on all drive letters.

You'll find memtest on the UBCD:


Or run the memtest utility which you should have from the boot-loader when you start the server.

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows Server 2008

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.