I'm an administrator over several users on a Server2003 (MS XP). The PC's all use WindowsXP Pro SP2.
The problem I'm having is that many of my users are unable to complete their training through a website that uses flash to teach the material. The flash "navigation" bar is suppose to be displayed at the bottom of the screen the whole time so users can advance to the next chapter and so forth. This navigation bar is not there! (but the training plays just fine.)
Question: What is disabling this navigation bar from displaying within this flash video and how do I resolve it?
What I know:
1. The problem does not exist on all the PC's, but most of them.
2. The problem only exist when a user uses SmartCard authentication to log into their domain account. (if logged in as a local administrator account on the box, the training works properly.)
3. Using a different browser does not resolve the problem. We have tried IE6 and IE7.
My theory is that some kind of "policy" is in effect once the user authenticates with the server that is blocking features of flash-player... Can anyone think of anything?!