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I'm running (testing) Windows 7 (32bit)...<br />
Having a problem updating signatures for CA's E-Trust ITM 8.1 - basically it gets just a little bit into downloading updates, then it closes. &nbsp;It gets to the same point every time (it apparently finishes downloading &quot;masteritm_81.xml&quot;) then closes (see screenshot).<br />
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I've tried downloading from both the default location (which works for all our other machines running WinXP when I initially install the software), and from our server which all machines download from regularly. &nbsp;Neither location is successful.<br />
<br />
Also note that no firewall software is running that would block it.<br />
<a href="https://filedb.experts-exchange.com/incoming/2010/04_w16/290677/ScreenShot001.jpg" target="_blank" class="file-inline" title="screenshot (82 KB)"><svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 512 512"><path d="M67.508 468.467c-58.005-58.013-58.016-151.92 0-209.943l225.011-225.04c44.643-44.645 117.279-44.645 161.92 0 44.743 44.749 44.753 117.186 0 161.944l-189.465 189.49c-31.41 31.413-82.518 31.412-113.926.001-31.479-31.482-31.49-82.453 0-113.944L311.51 110.491c4.687-4.687 12.286-4.687 16.972 0l16.967 16.971c4.685 4.686 4.685 12.283 0 16.969L184.983 304.917c-12.724 12.724-12.73 33.328 0 46.058 12.696 12.697 33.356 12.699 46.054-.001l189.465-189.489c25.987-25.989 25.994-68.06.001-94.056-25.931-25.934-68.119-25.932-94.049 0l-225.01 225.039c-39.249 39.252-39.258 102.795-.001 142.057 39.285 39.29 102.885 39.287 142.162-.028A739446.174 739446.174 0 0 1 439.497 238.49c4.686-4.687 12.282-4.684 16.969.004l16.967 16.971c4.685 4.686 4.689 12.279.004 16.965a755654.128 755654.128 0 0 0-195.881 195.996c-58.034 58.092-152.004 58.093-210.048.041z"/></svg>ScreenShot001.jpg</a>
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ScreenShot001.jpg

I'm running (testing) Windows 7 (32bit)...
Having a problem updating signatures for CA's E-Trust ITM 8.1 - basically it gets just a little bit into downloading updates, then it closes.  It gets to the same point every time (it apparently finishes downloading "masteritm_81.xml") then closes (see screenshot).

I've tried downloading from both the default location (which works for all our other machines running WinXP when I initially install the software), and from our server which all machines download from regularly.  Neither location is successful.

Also note that no firewall software is running that would block it.

E-trust ITM 8.1 won't download AV updates

Windows 7 is an operating system from Microsoft. Features include multi-touch support, a redesigned Windows Shell with a new taskbar, referred to as the Superbar, a home networking system called HomeGroup, and performance improvements.

Windows 7

Anti-virus software was originally developed to detect and remove computer viruses. However, with the proliferation of other kinds of malware, antivirus software started to provide protection from other computer threats. In particular, modern antivirus software can protect from malicious browser helper objects (BHOs), browser hijackers, ransomware, keyloggers, backdoors, rootkits, trojan horses, worms, malicious layered service providers (LSPs), dialers, fraud tools, adware and spyware. Some products also include protection from other computer threats, such as infected and malicious URLs, spam, scam and phishing attacks, online identity theft (privacy), online banking attacks, social engineering techniques, Advanced Persistent Threat (APT), botnets and DDoS attacks.