Micorosoft Security Update KB885836 will not Run

Hi,

We have few PCs that will not run the KB885836 security update. Tried downloading this update from microsoft web site, but still fails.

Any help will be appreciated.

Thanks
afsalehAsked:
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footinchCommented:
From the times I've encountered this, the problem has been that the update installed improperly automatically by way of Automatic Updates. I've solved it by going to Control Panel -> Add/Remove Programs. Then check the "Show Updates" checkbox in the top right and find the offending Update and uninstall it. Then try running the KB885836 security update again.
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johnb6767Commented:
Look in C:\Windows for KB885836.log, and attach it here please, if the above doesnt help.....

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afsalehAuthor Commented:
Pls find the log file attached.

KB885836.log
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johnb6767Commented:
"KB885836 Setup encountered an error:  Files from the package are incompatible with files on your system."

What version of SP/IE are you running?
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afsalehAuthor Commented:
We are runing
XP sp2 , and IE 6.0
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jimmyx147Commented:
Hi we are encountering the same problem with this update. Have you managed to get any further with it?
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afsalehAuthor Commented:
I upgraded to xp sp3 and the problem disappeared.
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ee_autoCommented:
Question PAQ'd, 500 points refunded, and stored in the solution database.
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Windows XP

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