We recently switched to Windows 7 on our desktop and laptop. We bought Laplink Gold 2008 which came with a high speed USB cable. We were told by multiple folks at Laplink that this version works with Windows 7. We have our desktop and laptop on a home LAN, they are set up as a Windows 7 "HomeGroup" so they can share printers, files and folders. We take the laptop on the road with us and in the past, we used prior versions of Laplink to keep our desktop and laptop in sync (when we were XP) which worked but was slow.
Now we have Windows 7 Ultimate, are set up as a HomeGroup on the LAN and have Laplink Gold 2008 and the high speed USB cable (orange color) and are unable to laplink. We've tried unloading the version Laplink shipped to us and then downloading and installing Laplink Gold 2008 from the Laplink site so that we have the newest drivers; we tried turning off Norton 360 on both machines; tried unhooking the laptop from the LAN in case that was causing confusion (we kept the desktop hooked to the LAN). We still can't get the cable to show a connection to the laptop and the desktop. We get a message that no connection was found even when we put the name of the computer into the Laplink Address Book.
When we try laplinking over the LAN, Laplink times out and shuts down after about 20 minutes of showing us the Preview clock that says its gathering data. We successfully sync'd a few very small files over the LAN as a test but when we try to sync large amounts of data, it shuts itself off.
We'd like to use the cable because its supposed to be faster but so far, no success either way. The desktop is brand new, the laptop is 2 years old - I think they are both powerful enough for the task.
Thanks for your help!