adobe acrobat pro 9 missing menu items in vista

I have the full pro version of adobe acrobat for pdf's installed on XP machines.  I installed on a Vista machine and the program is lacking some menu options.  The task menu bar is missing and the  'create pdf' and 'combine' options under 'file' are missing ... among others.  Updates have been installed and the versions are fully licensed.  I'm on eternal hold by their tech support ....
palefaceAsked:
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palefaceConnect With a Mentor Author Commented:
Problem solved - version error.

Thanks just the same.
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palefaceAuthor Commented:
I also ran the repair option under the 'help' menu with no results.  When acrobat is not open you can normally still right click items in explorer and have pdf combining options in XP, but that is not working in Vista either.
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palefaceAuthor Commented:
Also I am attempting all these operations in an administrator account.  It doesn't matter if it is a user or admin account.
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palefaceAuthor Commented:
Vista is also up to date with service pack 2
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luckboxCommented:
1.) Is your machine low on ram? Sometimes when the cache is full, it stops applications from loading code.  
2.) Aside from that try right clicking the Setup.exe and run as administrator.
3.) Right Click Setup.exe > Properties > Compatibility > Check Run this program in compatibility mode for: Windows XP
4.) Your version should be the latest version, suggestion #3 would be if it is an older version of Acrobat.
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palefaceAuthor Commented:
Adobe Acrobat version 9.3.2 - up to date.
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palefaceAuthor Commented:
2 GB RAM
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captainCommented:
Hi

if ALT+F8 to reset toolbars does not help (and if Explorer functions are also missing, why should it?) I would follow luckbox' suggestion of updating ACROBAT to 9.3:
http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows

Then patch to the latest 9.3.2using the incrementals or the Check for updates under Help option.

hth
capt.
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palefaceAuthor Commented:
Compatability change made no difference but thanks.
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palefaceAuthor Commented:
There are no 'advanced' menu options either
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palefaceAuthor Commented:
Still on hold with adobe .... I started getting answers here first.  It will be interesting to see where the solution comes from lol.
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palefaceAuthor Commented:
enabling document rights may be the problem ..... there is an asterisk indicating this in the add more tools option next to 'tasks'.  below 'tasks' there are no selectable items.
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