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NAMEWITHELD12Flag for United States of America

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netbackup cannot connect on socket error

I am getting this error when I got clients and "connect' or "properties" I get "cannot connect on socket " I can connect to the server that has the netbackup server running on it , I am guessing the first thing would be to restart the sevices on the client or reboot , and then check to see if the ports are open for comuunitcation , anything else ?
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jeb
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thanks , I will check this out when i get to work , I have no access from  here ,
thanks again for the reply
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Rodney Barnhardt
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Yeah ! all of your solutions are acurate but the issue was the netbackup was not active for 3 years and many of the clients did not exist or did not have the agent !!!!   simple issue but i was unable to check at the time THANKS !!!!!