Have problem between Mac OS X 10.5.x and server shared drives

JWTITMena
JWTITMena used Ask the Experts™
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Hi,
Am in a company which have PC and Mac. our serves are Win2003.
Am facing a problem in sharing folders:
-If the shared folder is open for everyone, NO problem.
-If the shared folder have limited access for some groups in the AD, if you access this folder from a PC or Mac OS X 10.4 and older, its OK.
  But, if you access it from a Mac OS X 10.5 and 10.6, you will see that some folders are locked, some are even not there" hidden".

Any idea what to do.

Thanks
M
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1. Is this a workgroup or domain environment?  If workgroup, is the Mac a member of the workgroup and if a domain, is it bound to AD?

2. Do you have a web filter appliance or software in your environment? If so, have you tried going to the Internet first, and then accessing shared server resources?

Author

Commented:
Hi,
Its joined to domain and login as AD account.
we don't have filter appliance.

we tried to login from different machines using different AD accounts who has access to these folders, but all the same, you see either empty or blocked folders.
some folders are working fine.

Thanks
M  
How are you "mapping" or mounting these folders to see them?
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Author

Commented:
smb://(IP adress or server name.)
Are you mapping as a guest, or with the credentials of an AD user?  If you mount the smb share with the credentials of an AD user that has access to the folder then it should show up and not be locked.  If you aren't able to mount it or modify contents appropriately once it is mounted it is likely an issue with the sharing or permissions settings on the folder on the windows server.

If you are using an AD user account to log in to the mac and the share is being mounted with the same account via single sign-on, then it is potentially a kerberos issue.
I'd double-check your DNS settings on the Mac to make sure that your domain name is listed in the Search domains box. It probably is, but I've seen issues when it's not.  The mapping command is correct and, as the other expert has already commented, as long as you have logged in with the proper credentials it should just map. I'd also double-check the permissions on the folders just to be sure. Also, if you are going in at the Server level, although that is just fine, try mounting the actual shared folder smb://serverName/ShareName to see if that makes a difference or it you get some other error or other result.

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