Creating ICA connections from Wyse S10 terminal

We have a Wyse S10 terminal that we can run an RDP session to our citrix server, but when trying to load an ICA session (server or published app) it just flashes up a grey screen and does not run anything.

Cannot see any error logs on the terminal or the server.

Any ideas what we can check or change to get this working?
CaringITAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

LKaushalCommented:
what version of ICA Client you have? and, also what Hot fix Roll up pack are you using on server?

If you have XenAPp 4.5, then try to switch back to HRP03 and see if issue happen or not?
0
CaringITAuthor Commented:
We have Metaframe XP 4.5 (not needed to upgrade before so leaving as is really).

Tried a Wyse S10 and HP 5510 - both open a window and show they are connecting, but then drop again before they reach a logon prompt.
0
bigbunk390Commented:
Uninstall the client, and in the registry check this key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MSLicensing\Store
If there is something listed there Export/save it (just incase) and remove it. Reinstall the client and retry the connection to CItrix.
0
CaringITAuthor Commented:
It appears that the problem lies with our Citrix servers - we have two new servers coiming in shorltly and will be rolling out a new version of Citrix on these anyway.
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Citrix

From novice to tech pro — start learning today.