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Hi<br />
<br />
We have recently had the Avaya telephone system installed including the Avaya light software. I can't see anywhere to set up the ability to dial from the screen - for example, dial from Internet Explorer in much the same way that Skype does - as our old system used to use. Can anyone tell me how we can go about setting this up? Are there any software available that will allow us to achieve this?<br />
<br />
Thanks<br />
<br />
B
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Hi

We have recently had the Avaya telephone system installed including the Avaya light software. I can't see anywhere to set up the ability to dial from the screen - for example, dial from Internet Explorer in much the same way that Skype does - as our old system used to use. Can anyone tell me how we can go about setting this up? Are there any software available that will allow us to achieve this?

Thanks

B

Dial numbers from screen/Windows applications using Avaya telephone

Telecommunication occurs when the exchange of information between two or more entities (communication) includes the use of technology. Communication technology uses channels to transmit information (as electrical signals), either over a physical medium (such as signal cables), or in the form of electromagnetic waves. The word is often used in its plural form, telecommunications, because it involves many different technologies.

Telecommunications

IP telephony (Internet Protocol telephony) is a general term for the technologies that use the Internet Protocol's packet-switched connections to exchange voice, fax, and other forms of information that have traditionally been carried over the dedicated circuit-switched connections of the public switched telephone network (PSTN). Using the Internet, calls travel as packets of data on shared lines, avoiding the tolls of the PSTN. The challenge in IP telephony is to deliver the voice, fax, or video packets in a dependable flow to the user.