trcadmin
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Microsoft Outlook Exchange change account setting can't edit
In outlook 2003 and 2007 when going to TOOLS - Account settings - and Change, I am unable to edit the current user name and exchange server in the field. I could've sworn I use to be able to do this, but now those fields to not seem to be editable.
This is a combination of Outlook 2003 and Outlook 2007 running on Windows XP and Windows 7. It's not a group policy setting since I tested a workstation and username without any GPO settings to it. all Operating system and Office installation is updated to the latest Service Packs.
Was I able to edit the field prior to some service pack release? Just need to know that I am not imagining things.
4-14-2010-11-39-17-AM.png
This is a combination of Outlook 2003 and Outlook 2007 running on Windows XP and Windows 7. It's not a group policy setting since I tested a workstation and username without any GPO settings to it. all Operating system and Office installation is updated to the latest Service Packs.
Was I able to edit the field prior to some service pack release? Just need to know that I am not imagining things.
4-14-2010-11-39-17-AM.png
briousd
That info indeed is greyed out..and for a reason. Not real sure of why you want to change those anyway but i would recommend creating a new profile and change/add an exchange account
Instead of going through Outlook, Please go via Control Panel --> Mail. It will let you change the Username/Server.
If it does not work then you will not edit registry setting here:
http://symnux.blogspot.com/2009/01/outlook-account-settings-in-registry.html
Hilal
If it does not work then you will not edit registry setting here:
http://symnux.blogspot.com/2009/01/outlook-account-settings-in-registry.html
Hilal
ASKER
I could've sworn it was never greyed out before, I was able to edit it. I would normally do troubleshooting to make sure exchange was working by changing a servername and hitting the "check name" function to make sure lookup was working properly.
ASKER
Hilal1924:
I tried your suggestion also going to the Control Panel and going into Mail, I would try going int through the profiles and through the email account sections and both doesn't let me edit the fields. So odd.
I tried your suggestion also going to the Control Panel and going into Mail, I would try going int through the profiles and through the email account sections and both doesn't let me edit the fields. So odd.
Did you try the resgistry Tweak ?
Hilal
Hilal
Anyway I think here is the proper Solution for you:
Check This Key In registry If Options is set to 1, Change it to 0.
HKEY_CURRENT_USER\Software
This should definitely work.
Hilal
Check This Key In registry If Options is set to 1, Change it to 0.
HKEY_CURRENT_USER\Software
This should definitely work.
Hilal
ASKER
Hilal1924:
Which Registry Key? I'm looking in the Options Subtree and there's no Key's in there.
Which Registry Key? I'm looking in the Options Subtree and there's no Key's in there.
ASKER CERTIFIED SOLUTION
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ASKER
thanks Hilal1924
that did the trick.
Other than doing this Outlook trick, is there a better of checking to see if Exchange Name Lookup is working properly?
that did the trick.
Other than doing this Outlook trick, is there a better of checking to see if Exchange Name Lookup is working properly?