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Local Printer suddenly slow

This XP-Pro computer was hit with a number of serious malware trojan's 2 weeks ago. After cleaning up the OS with MBAM and combofix, the printer (Epson workforce 500) multi function device has been very slow in responding to print commands. It can take 3 minutes to print the first page after requesting Print locally. Interestingly, when the same page is sent from another network computer it responds normally. I had the printer deleted and reinstalled with the latest drivers, to no effect. I'm convinced that the issue must be with the OS.

There have been some other connection problems, intermittent problems connecting to the Internet but I haven't been able to confirm this.

Any ideas?
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ehanner
Asked:
ehanner
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1 Solution
 
Skol2uCommented:
I am thinking something with your print spooler is holding it up.  Can you change the settings on the printer to "print directly to printer" and not spool?  Any change?  
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dexITCommented:
First, what I would do is run SuperAntiSpyware in Safe mode to completely eliminate a viral infection as a possibility.

Then I would stop the Printer spool, clean out the spool directory,start the service again and attempt to print once more.
http://www.topfreestuff.com/printSpool.shtml
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ehannerAuthor Commented:
I could try that tomorrow. That's a printer setting though and would apply to jobs that come from remote computers, which work fine.
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ehannerAuthor Commented:
dexIT; Wouldn't deleting the printer clear the spool? I'll look at it tomorrow just in case. It isn't hung, it will print after waiting 3 minutes.
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ehannerAuthor Commented:
The spooler was part of the issue and I was at least able to get the printer back on line.
Thanks
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