adjaddy
asked on
Service Pack 2 installation - Windows Server 2003 x64bit
Hi
I was in the process of upgrading my Windows server 2003 x64bit edition when i got this error message
**************************
Copy Error
Setup cannot copy the file smss.exe Retry/Cancel
Ensure that the location specified below is correct or change it and insert 'Windows Server 2003 System files' in the drive you specify.
Copy files from
c:\windows\system32
**************************
i have no idea what to do next and my auditors wants me to upgrade the OS to SP2.
any help please?
I was in the process of upgrading my Windows server 2003 x64bit edition when i got this error message
**************************
Copy Error
Setup cannot copy the file smss.exe Retry/Cancel
Ensure that the location specified below is correct or change it and insert 'Windows Server 2003 System files' in the drive you specify.
Copy files from
c:\windows\system32
**************************
i have no idea what to do next and my auditors wants me to upgrade the OS to SP2.
any help please?
ru using an slipstreamed media with sp2 or installing sp2 directly ?
ASKER
Hilal1924
No, i'm not trying to install it from a CD. i actually download it from Microsoft Website, put into a folder on C:\ drive of the server and attempted the install
acl-puzz
the Server is already installed and running, Slipstreaming it means i'd have to overwrite my OS and loss programs (?) and i'm not in the position to do so now
Any more ideas, guys?
No, i'm not trying to install it from a CD. i actually download it from Microsoft Website, put into a folder on C:\ drive of the server and attempted the install
acl-puzz
the Server is already installed and running, Slipstreaming it means i'd have to overwrite my OS and loss programs (?) and i'm not in the position to do so now
Any more ideas, guys?
"No, i'm not trying to install it from a CD. i actually download it from Microsoft Website, put into a folder on C:\ drive of the server and attempted the install",
If you did this and then you got the error Can't copy smss.exe, Did you try to browse to you extracted folder and give the path from there?
If browsing to the location is not working, Then do the following:
1. Download it again from Microsoft Download site. ( Reason: I guess the copy you downloaded might not be a complete copy or could have been damaged)
2. Delete all Temporary Files in %tmp% Directory ( Reason this will overwrite the Servicepack installation log)
3. Ensure that you have Local admin rights ( If you are a domain administrator then you already have them :) )
Try the above and let me know if it helped.
Hilal
If you did this and then you got the error Can't copy smss.exe, Did you try to browse to you extracted folder and give the path from there?
If browsing to the location is not working, Then do the following:
1. Download it again from Microsoft Download site. ( Reason: I guess the copy you downloaded might not be a complete copy or could have been damaged)
2. Delete all Temporary Files in %tmp% Directory ( Reason this will overwrite the Servicepack installation log)
3. Ensure that you have Local admin rights ( If you are a domain administrator then you already have them :) )
Try the above and let me know if it helped.
Hilal
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
1.Download Windows 2003 SP2 from Microsoft Download Site. (http://www.microsoft.com/downloads/details.aspx?familyid=08FEC2F5-6E3B-4E0D-9314-646414D0A421&displaylang=en)
2. Extract /Open the file. And Follow the instructions.
Hilal