Service Pack 2 installation - Windows Server 2003 x64bit

I was in the process of upgrading my Windows server 2003 x64bit edition when i got this error message

Copy Error
Setup cannot copy the file smss.exe     Retry/Cancel

Ensure that the location specified below is correct or change it and insert 'Windows Server 2003 System files' in the drive you specify.

Copy files from

i have no idea what to do next and my auditors wants me to upgrade the OS to SP2.

any help please?
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OK, I guess you are trying to install SP2 from a CD.  Do one thing
1.Download Windows 2003 SP2 from Microsoft Download Site. (
2. Extract /Open the file. And Follow the instructions.
ru using an slipstreamed media with sp2 or installing sp2 directly ?

adjaddyAuthor Commented:

No, i'm not trying to install it from a CD. i actually download it from Microsoft Website, put into a folder on C:\ drive of the server and attempted the install


the Server is already installed and running, Slipstreaming it means i'd have to overwrite my OS and loss programs (?) and i'm not in the position to do so now

Any more ideas, guys?

"No, i'm not trying to install it from a CD. i actually download it from Microsoft Website, put into a folder on C:\ drive of the server and attempted the install",
If you did this and then you got the error Can't copy smss.exe, Did you try to browse to you extracted folder and give the path from there?
If browsing to the location is not working, Then do the following:
1. Download it again from Microsoft Download site. ( Reason: I guess the copy you downloaded might not be a complete copy or could have been damaged)
2. Delete all Temporary Files in %tmp% Directory ( Reason this will overwrite the Servicepack installation log)
3. Ensure that you have Local admin rights ( If you are a domain administrator then you already have them :) )
Try the above and let me know if it helped.
adjaddyAuthor Commented:
hi guys
i found a solution to the problem. My AV was getting in the way. thanks for the hints and responses, though

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