I have a user using Adobe CS4 (Illustrator) on a new HP PC on Windows XP SP3. It is a decent spec, 2.4 GHz processor, 3GB RAM, nothing else installed only office 2007.
Illustrator crashes daily. This is the only user using CS4 on Windows that I have. I have had a look on the Adobe forums and it seems a fairly well known issue that Windows struggles a bit with memory allocation with CS4. Error messages saying out of virtual memory, cannot preview, when she tries to save work it just crashes and she could loose hours of work.
Has anyone come across this and has anyone any ideas?
I'm thinking of virtual memory - setting the initial and max size to 4068 (i.e. 1.5 times the amount of physical RAM, 3072*1.5=4068
Any other ideas on what can be done?
There is about 150GB free disk space.
thanks in advance