Device manager error code 19

PC running Vista home premium has problems with the DVD device. Error code 19 below:

"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. To fix this problem you should uninstall and then reinstall the hardware device. (Code 19)"

please help!! is there a fix for this problem?

anxiousely awaiting your reply. Thank you,

GeeBloom

(Please forgive me...all I have is 190 points to offer)
GeeBloomAsked:
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edbedbCommented:
Go to this page and run the Fixit to fix your problem.
http://support.microsoft.com/gp/cd_dvd_drive_problems 
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rotem156Commented:
You're welcome.
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sam060690Commented:
Uninstall and reinstall the driver

Uninstall the driver from Device Manager and scan for new hardware to install the driver again.

You may be prompted to provide the path of the driver. Windows may have the driver built-in, or may still have the driver files installed from the last time that you set up the device. If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s Web site.

Restart your computer.
Open Device Manager, click Action, and then click Scan for hardware changes. Follow the instructions.
Revert to the most recent successful registry configuration
it will realy work.
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GeeBloomAuthor Commented:
thank you so very much:)

Greta
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