outlook 2003 users cannot download OAB only 2007 users

In The Outlook 2003 client, Just delete the *.oab files and see if you can download the OAB.
Meanwhile what is the error that you are getting ?
Hilal

where are they stored?

the error is 0x8001040F

thanks

Go to  (Or Simply search for *.oab files)
windows XP: C:\Documents and Settings\UserName\Local Settings\Microsoft\Office\Outlook\
 
Windows7 : C:\Users\username\Local Settings\Microsoft\Office\Outlook\
Here is some more Info:
http://support.microsoft.com/kb/841273 
Hilal

 
 

You don't say what version of Exchange you are running. If it is 2003 try:

Open Exchange System Manager:
Goto Recipients->Offline Address Lists->Default Offline Address list, right click and select rebuild.

Sorry using exchange 2010 ive tried rebuilding the oab on the exchange server it doesn't do anything for the outlook 203 clients

Hi I said delete OAB's from Clients, Not server.
Hilal

Have you enabled PF distribution of the OAB for the Outlook 2003 clients because they will not pick up the OAB over web distribution like Outlook 2007 clients...

PF distribution is checked yes

also just thought, i have the public folders database but i dont have any public folders shares to open in outlook nor can i see them on the exchange al i see is a public folders address list and the public folders database

how do i create public folders for clients?

and if i get that up will that sort it?

Thanks

In Outlook press Ctrl+6 which should bring up the Folder list.

Scroll right down to the bottom and you should see "Public Folders", try and create a public folder in there, if you can it proves that your PF store is up and running.

Also see if you can browse to here:
http://pfserver/public/non_ipm_subtree/offline%20address%20book/

where pfserver is the name of your Public Folder server.

browsing to http://ch-ex/public/non_ipm_subtree/offline%20address%20book/

comes back ith access denied, even though im an enterprise admin, is that normal?

i looked at the permissons in iis too my account is there with full control as default

It is Exchange permissions that will be stoppng you. Can you see the PF tree through Outlook?

i have outlook 2007 on my machine and i cant see it no, how do i open it?

As I said in post: #31180611

scroll down in the navigation pane (left hand side) do you see Public Folders listed?

oh wait i found it, when to folder list and its at the bottom, has nothing in i though, should it have something in it?

as a side questionhow do i add things to the public folders in ex2010, like calendars

im going to grab an users comp with outlook 2003 see if i can see the public folders in there...

You won't be able to see OABs from Outlook as they are System Folders.

If you can create folders in the "Public Folders" tree from Outlook then that proves they are online. Which also answers your side question. You can Right click in Public folders from Outlook and do Create New Folder-->and change "folder contains" to "Calendar items"

the above will create a Calendar PF item.

ok i just right clicked > new folder > typed name and then error...

any ideas? :S
error.PNG

You don't have Exchange permissions on the PF folder... Check your permissions from EMC on the PFs and give yourself 'Owner' Client rights...

Have a look at:
http://technet.microsoft.com/en-us/library/bb310789.aspx

Give yourself the exchange "Public folder Management" role:
Add-RoleGroupMember -Identity "Public Folder Management" -Member You

You apparently can't use the EMC to give the "Public folder management" role.

done that (see screen)

just tried adding a public folder through outlook again same error
im at a different site to the exchange server

should i install outlook on the exchange server?

no don't ever install Outlook on the Exchange server itself...

might take a little bit of time to replicate

Confirm the public store exists and is mounted and that the mailbox store that the Outlook clients are in has been assigned a PF store.

PF rights should have nothing to do with Outlook 2003 users downloading the OAB...

see attachments

its been a while now, shouldnt of replicated by now?

still cant add a folder to the public folders
public-folders.PNG
mouted.PNG

Expand Offline address book and "Version4" an see if it is showing content or size and where it is replicating to.

Do properties on "Mailbox database 0435..." and make sure it it using the PF store from the same server.

Have a look at this article:
http://msexchangeteam.com/archive/2007/04/19/437902.aspx

And specifically check this:
RESOLUTION: Bonded offlne address list to primary storgage group; Exchange Management Console=>Server Configuration=>Mailbox=.Database Management tab=>
First Storage Group Properties (right click and select properties)=>Client Settings tab=>Offline Address Book field=>click browse button and select the respective OAB defined on the system.

you cant see properties or anything on that mmc snap in, i expanded ver4 nothing in it, but i could create a folder in there, but when you create a folder in there you cant do nothing with it either

i have exchange 2010 those tabs arent there

cheers

post me the results from the following commands:
Get-OfflineAddressbook | ft identity, publicfolderdatabase

[PS] C:\Windows\system32>Get-OfflineAddressbook | ft identity, publicfolderdatabase

Identity                                                    PublicFolderDatabase
--------                                                    --------------------
\Default Offline Address Book                               Public Folder Database 0500997731



they match up ok there
public.PNG

OK, what about:
get-mailboxdatabase | ft name, *public*

[PS] C:\Windows\system32>get-mailboxdatabase | ft name, *public*

Name                                                        PublicFolderDatabase
----                                                        --------------------
Mailbox Database 0435330091                                 Public Folder Database 0500997731

looks OK.

try
Get-OfflineAddressbook | FL

here you go

[PS] C:\Windows\system32>Get-OfflineAddressbook | FL


RunspaceId                       : cab7cd45-750f-4378-acb9-0e53c32f6957
Server                           : CH-EX
AddressLists                     : {\Default Global Address List}
Versions                         : {Version3, Version4}
IsDefault                        : True
PublicFolderDatabase             : Public Folder Database 0500997731
PublicFolderDistributionEnabled  : True
GlobalWebDistributionEnabled     : False
WebDistributionEnabled           : True
LastTouchedTime                  : 20/04/2010 06:12:27
LastNumberOfRecords              : 40
MaxBinaryPropertySize            : 32768
MaxMultivaluedBinaryPropertySize : 65536
MaxStringPropertySize            : 3400
MaxMultivaluedStringPropertySize : 65536
ConfiguredAttributes             : {OfficeLocation, ANR, ProxyAddresses, ANR, PhoneticGivenName, ANR, GivenName, ANR, P
                                   honeticSurname, ANR, Surname, ANR, Account, ANR, PhoneticDisplayName, ANR, DisplayNa
                                   meUnicode, ANR, ExternalMemberCount, Value, TotalMemberCount, Value, ModerationEnabl
                                   ed, Value, DelivContLength, Value, MailTipTranslations, Value, ObjectGuid, Value, Is
                                   Organizational, Value...}
DiffRetentionPeriod              : 30
Schedule                         : {Sun.05:00-Sun.05:15, Mon.05:00-Mon.05:15, Tue.05:00-Tue.05:15, Wed.05:00-Wed.05:15,
                                    Thu.05:00-Thu.05:15, Fri.05:00-Fri.05:15, Sat.05:00-Sat.05:15}
VirtualDirectories               : {CH-EX\OAB (Default Web Site)}
ExchangeVersion                  : 0.10 (14.0.100.0)
AdminDisplayName                 :
Name                             : Default Offline Address Book
DistinguishedName                : CN=Default Offline Address Book,CN=Offline Address Lists,CN=Address Lists Container,
                                   CN=Company Name,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=domain,DC
                                   =local
Identity                         : \Default Offline Address Book
Guid                             : 41d7b7f7-41bb-40af-96d6-a4d79a635b6b
ObjectCategory                   : domain.local/Configuration/Schema/ms-Exch-OAB
ObjectClass                      : {top, msExchOAB}
WhenChanged                      : 20/04/2010 06:12:40
WhenCreated                      : 10/04/2010 11:46:33
WhenChangedUTC                   : 20/04/2010 05:12:40
WhenCreatedUTC                   : 10/04/2010 10:46:33
OrganizationId                   :
OriginatingServer                : CH-DC.domain.local
IsValid                          : True

Select allOpen in new window

hmmm that looks OK too.
How were the mailboxes migrated to E2k10?

Did you try deleting the .OAB files from the client as per post #30812036?

they where migrated via the below in shell

post: 30808678 i asked where they are and the subject changed to something different, if you tell me where they are ill give it go

thanks

$UserCredentials = Get-Credential
e:\move\Prepare-MoveRequest.ps1 -Identity "user@domainold.local" -RemoteForestDomainController server01.cworks.local -RemoteForestCredential $UserCredentials




$Cred = Get-Credential
New-MoveRequest -Identity "user@domainnew.local" -RemoteLegacy `
  -TargetDatabase "Mailbox Database 0435330091" `
  -RemoteGlobalCatalog "server01.domainold.local" `
  -RemoteCredential $Cred -TargetDeliveryDomain "domainnew.local"

Select allOpen in new window

Post #30812036 says where they are

what OS are your Outlook 2003 clients on? XP?
For XP the OAB files should be located in the %userprofile%\Local Settings\Application Data\Microsoft\Outlook

yeah XP, the reason i didnt find them before is becuase they dont exist

theres onlt extend-DAT files and outlook-Office Data File

and the error is 0x8001040F on the outlook 2003 clients says object not found, so it cant find it on the exchagne server?

Hmmm so it sounds like the Outlook 2003 clients can't see the OAB sitting in the Exchange 2010 PF store or they can't access it.

Do you have an XP/Outlook 2003 machine to test with? Can you do the following:
1.) Close Oulook on the XP machine
2.) make sure outlook.exe does not exist in Task Manger
3.) Open regedit on the XP machine, then export HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles key
4.) Delete the Profiles key from Regedit
5.) re-open Outlook and it will prompt to create a new Outlook profile
6.) try setting up a cached test mailbox with a small amount of inbox items (less to synch to the OST)

Did the OAB download successfully?

You can re-import the Profiles key to get everything back if you need to

ok i had a laptop spare which i just setup and created a new account on it

so brand new profile in there, and i deleted that reg key as no profiles are needed

setup with cache
i checked the folder the OAB should be located in and its not there
i tried a send and recieve and it failed again

"an object could not be found"

if it helps i went to C:\Users\username\Local Settings\Microsoft\Office\Outlook\ of my laptop and all the oab files are in there, its just these pesky 2003 boys! i have a laptop to keep testing with here now though if you have any ideas?

Just to confirm a few things because I am going to try and replicate this in my lab...
Client is XP Pro SP3? Outlook 2003 SP3?
Is the XP client a member of the same domain as the E2k10 server?

If you are bored have a look a OABInteg, which I have never really used or tested to great extent so I don't know how good it is or how easy it is to use...
http://support.microsoft.com/?id=907792

client is either XP pro SP3 vista business Sp2 or win7 doesnt matter as long as theres outlook 2003 invloved it doesnt get it

the machines are all members of the same domain yes

ill have a look at that in the morning

cheers

well, I have managed to get the same error as you on a non domain joined Outlook 2003 client, so I will let you know how I resolve it...

it worked :D
cant tell you how relieved i am!

so i know how it happed and how to fix it in future can you tell me what the commands mean and what went wrong?

Get-Mailboxdatabase |ft name,OfflineAddressBook - means?
Get-MailboxDatabase | Set-Mailboxdatabase -offlineAddressBook "\Default Offline Address Book" - means?

thanks alot for helping me out :)

Are you still having issues creating Public folders? If so, do you want to open a new question (so I can get more points ;-)   )  ?

Thanks alot! :)