My custumer was running updates yesterday - The computer had to reboot, and he think it took long time.
He turned off the computer manually WHILE it was updating. - Stupid.
He calls me today, and tells that the computer has broken down.
The error :
When i turn on the computer it boots fine, i see the green vista loader. Then it starts up, but the screen is black and i can see the mouse curser.
Nothing else happend.
I cant start into failure mode Same problem.
I have tried to run a chkdsk /r ! Not the solution!
What can i do as the next step?