windows 98

HI ,   I am trying to go online useing windows 98, I have had a new networking card and the driver is instaled ,    I have a virgin modem whitch I use for my laptop running xp , so when I am not useing the laptop and it is switched off, I then try to use the same modem to conect to windows 98,but am haveing problems , I think the ishue is with my modem ,and ip setings , do My IP setings have to be the same if I am runing windows 98, please help Iconect by earthnet cable
tango50Asked:
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Mike ThomasConsultantCommented:
You used have to switch the modem off and back on again when connecting it to a different device when using ntl/virgin. So try that as a first step

Power off modem, connect it it windows 98 maching, turn on 98 machine, power up modem.
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tango50Author Commented:
HI ,   I am trying to go online useing windows 98, I have had a new networking card and the driver is instaled ,    I have a virgin modem whitch I use for my laptop running xp , so when I am not useing the laptop and it is switched off, I then try to use the same modem to conect to windows 98,but am haveing problems , I think the ishue is with my modem ,and ip setings , do My IP setings have to be the same if I am runing windows 98, please help Iconect by earthnet cable,  
I have restarted the modem still no conection
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Mike ThomasConsultantCommented:
You may need to call NTL/Virgin (I used to work there many moons ago btw)

The mac address of the network card you connect to your cable modem is bound to the connection with NTL. The only way we used to be able to get arround this isdues is as I have mentioned above. But rhe power cycle process has to be done in that order.

Modem turned off and disconnected from any device, then powerd on and left untill it connects, then connect it to whichever computer you want to use then power that on.

The only thing else that could be wrong is that you have a faulty network card or incorrect drivers in the 98 machine but if it can be used to connect to another device that would rule it out.

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tango50Author Commented:
thanks for your help. I have been trying for a week to fix this problem.

again when I took the conputer to the repair shop this mornig, he pluged the conputer in and was able to go online very quick, I come home and no such luck it wont connect , it must be the modem

thanks again
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tango50Author Commented:
thanks
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