Powerpoint 2007 - Links gone after email transfer

I have embedded Excel charts (LINKS) in a PPT 2007 presentation.  After I email it to someone for comments, etc. the returned copy give me the following error "The server application, source file, or item can't be found, or returned an unknown error.  you may need to reinstall the server application."  When I view the edit links, it shows ???.

Any ideas.
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Ingeborg Hawighorst (Microsoft MVP / EE MVE)Microsoft MVP ExcelCommented:
Hello arcook,

when you email the ppt with linked Excel charts, the recipient will open the file but cannot update the links. When they save the file again, the links can't be saved and break. Returning that file to you, the links are still broken.

If you need to email the ppt, you should break the links before emailing.

cheers, teylyn
arcookAuthor Commented:
Never had this problem with PPT2003. Is this something new?
Ingeborg Hawighorst (Microsoft MVP / EE MVE)Microsoft MVP ExcelCommented:
A lot of things have changed between 2003 and 2007.  I personally avoid 2007 and use 2010, so I'm not all that clued up per the differences.

Sorry, this was probably not very useful.

In any case: if at all possible, try to unlink embedded charts before sending the file per email and re-link them when they come back.

cheers, teylyn
I wonder if the recipient is editing the file in PPT 2003. The behavior you're experiencing isn't common, and the only thing I can think that might cause it is working in 2003, then working in 2007.

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